Edward Schoen
chester.keeling71@yahoo.com
Showing 1 - 33 of 33
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 93064210 | Wholesale order question | Solved | High | Edward Schoen | — |  Kaela Friesen | returnsshipping | 2h | ○Sent, no reply | — | — | — | May 22, 2026 | - | |
| 22644315 | Missing samples in order | Solved | Normal | Edward Schoen | — |  Kip Schroeder IV | returnsinfluencer | 4h | ⊘Not fired | — | — | — | May 21, 2026 | - | |
| 84062991 | Order arrived damaged | Solved | Urgent | Edward Schoen | — |  Darryl Jacobi | loyaltyshade-match | 6h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | |
| 31043225 | BOPIS pickup not ready | Solved | Low | Edward Schoen | — |  Yazmin Jast | wholesalevipdamaged | 5h | ⊘Not fired | — | — | — | Mar 10, 2026 | - | |
| 52673842 | Birthday gift not received | Solved | Normal | Edward Schoen | — | Darryl Jacobi | Phone | damagedsamples | 6h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - |
| 59411515 | Foundation match help | Closed | Low | Edward Schoen | — |  Mr. Lonie Hudson | Chat | — | 2d 19h | ⊘Not fired | — | — | — | Feb 20, 2026 | Feb 27, 2026 |
| 23671581 | Wrong shade sent | Solved | Normal | Edward Schoen | — |  Leonard Waters-Howell | refundgift-card | 2h | ●Responded | 5/5 | — | — | Jan 29, 2026 | - | |
| 41771141 | Cancel order request | Pending | Normal | Edward Schoen | — |  Garth Dooley | Social | influencer | - | —Skipped | — | — | — | Jan 20, 2026 | - |
| 89255431 | Shipping cost question | Solved | Normal | Edward Schoen | — |  Jacklyn Dare | Chat | gift-cardshade-match | 1h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - |
| 02832865 | BOPIS order cancelled at store | Solved | Low | Edward Schoen | — | Garth Dooley | — | 4d 11h | ●Responded | 1/5 | — | — | Jan 14, 2026 | - | |
| 21022131 | Cancel order request | Pending | Normal | Edward Schoen | — |  Steve O'Conner | damaged | - | —Skipped | — | — | — | Jan 11, 2026 | - | |
| 03107661 | Loyalty points not posting | Open | Normal | Edward Schoen | — | Steve O'Conner | Phone | loyaltyrefundbopis | - | —Skipped | — | — | — | Dec 29, 2025 | - |
| 84638221 | Price match request | Solved | High | Edward Schoen | — |  Miss Amber Hintz Sr. | Chat | — | 4h | ○Sent, no reply | — | — | — | Dec 28, 2025 | - |
| 36812788 | BOPIS pickup not ready | Closed | Low | Edward Schoen | — |  Chaz Renner | fragrance | 5h | ○Sent, no reply | — | — | — | Dec 6, 2025 | Dec 13, 2025 | |
| 78542541 | App crashes at checkout | Solved | Low | Edward Schoen | — | Yazmin Jast | gift-cardrefundwholesale | 9d 17h | ●Responded | 2/5 | — | — | Nov 26, 2025 | - | |
| 36213626 | Wholesale order question | Solved | Normal | Edward Schoen | — |  Ignatius Cummerata | Chat | shippingappshade-match | 2d 3h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - |
| 51834161 | Cancel order request | Solved | Normal | Edward Schoen | — | Chaz Renner | — | 11h | ●Responded | 4/5 | — | — | Nov 11, 2025 | - | |
| 96704343 | Item authenticity concern | Solved | Normal | Edward Schoen | — |  Eula McKenzie | Chat | — | 5h | ⊘Not fired | — | — | — | Nov 7, 2025 | - |
| 72127723 | Address change after shipping | Solved | High | Edward Schoen | — |  Oscar O'Hara | Phone | gift-cardbopis | 2h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - |
| 37311921 | Influencer code not working | Closed | Normal | Edward Schoen | — |  Katrina Johns | Chat | loyaltyinfluencer | 11h | ○Sent, no reply | — | — | — | Oct 19, 2025 | Oct 23, 2025 |
| 36097959 | Wrong shade sent | Closed | Normal | Edward Schoen | — |  Lily Raynor | samplesbopis | 2d 12h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 21, 2025 | |
| 07193643 | Item authenticity concern | Solved | Low | Edward Schoen | — | Ignatius Cummerata | gift-card | 15h | ●Responded | 10/11 | — | — | Sep 29, 2025 | - | |
| 40914642 | Cancel subscription / Auto-replenish | Solved | High | Edward Schoen | — |  Faith Hilll | bopisvipinfluencer | 2h | ●Responded | 4/11 | — | — | Sep 25, 2025 | - | |
| 16508196 | Order arrived damaged | Solved | Normal | Edward Schoen | — |  Mr. Skyla Trantow | gift-cardbopis | 1h | ⊘Not fired | — | — | — | Sep 24, 2025 | - | |
| 10198436 | Where is my order? | Closed | Normal | Edward Schoen | — | Mr. Lonie Hudson | Social | — | 3h | ⊘Not fired | — | — | — | Sep 22, 2025 | Sep 23, 2025 |
| 01370122 | App login problem | Solved | Normal | Edward Schoen | — | Miss Amber Hintz Sr. | Chat | bopis | 1d 23h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - |
| 03535372 | Lost package follow-up | Closed | Normal | Edward Schoen | — | Miss Amber Hintz Sr. | fragrancegift-cardvip | 9h | ○Sent, no reply | — | — | — | Aug 31, 2025 | Sep 2, 2025 | |
| 15583328 | Store experience feedback | Solved | Low | Edward Schoen | — | Yazmin Jast | Chat | — | 5h | ⊘Not fired | — | — | — | Aug 14, 2025 | - |
| 91686343 | Pro discount enrollment | Pending | Normal | Edward Schoen | — | Leonard Waters-Howell | Chat | — | - | —Skipped | — | — | — | Jul 29, 2025 | - |
| 92683014 | Discount code not working | Solved | Normal | Edward Schoen | — | Katrina Johns | Social | — | 1d 18h | ⊘Not fired | — | — | — | Jul 28, 2025 | - |
| 94787908 | Pro discount enrollment | Solved | High | Edward Schoen | — | Miss Amber Hintz Sr. | Chat | shade-match | 6d 19h | ●Responded | 1/11 | — | — | Jul 11, 2025 | - |
| 73532895 | App crashes at checkout | Solved | Normal | Edward Schoen | — | Chaz Renner | Chat | — | 6h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - |
| 94659383 | Cancel order request | Closed | High | Edward Schoen | — | Steve O'Conner | vip | 5h | ○Sent, no reply | — | — | — | Jun 11, 2025 | Jun 18, 2025 |