Ernesto Keeling
sheila_hagenes@hotmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | It works. Wouldn't go out of my way to recommend it. | 82913023Insider tier issue | Ernesto Keeling |  Faith Hilll | May 13, 2026, 5:44 AM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 37487036Discount code not working | Ernesto Keeling |  Lily Raynor | May 10, 2026, 1:36 AM |
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 03529707Shipping cost question | Ernesto Keeling |  Mr. Lonie Hudson | Mar 21, 2026, 3:11 PM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 68740246Lost package follow-up | Ernesto Keeling |  Mr. Cade Senger | Mar 9, 2026, 5:39 PM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 96951516Refund not received | Ernesto Keeling |  Julie Hodkiewicz | Feb 5, 2026, 6:49 AM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 47473064Shipping cost question | Ernesto Keeling | Faith Hilll | Jan 22, 2026, 6:01 PM |
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 19013178Wrong shade sent | Ernesto Keeling |  Amely Pacocha | Jan 8, 2026, 10:27 PM |
| 5/5 | BOPIS pickup at the store was so smooth, in and out in under a minute. | 62605534Refund not received | Ernesto Keeling |  Garth Dooley | Jan 8, 2026, 3:17 PM |
| 9/11 | Bloom understands what a beauty customer actually wants. | 09912965App login problem | Ernesto Keeling | Amely Pacocha | Jan 4, 2026, 3:56 AM |
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 11284247Missing samples in order | Ernesto Keeling | Lily Raynor | Dec 24, 2025, 6:22 PM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 68315237Insider tier issue | Ernesto Keeling |  Kip Schroeder IV | Nov 1, 2025, 12:34 AM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 74734290Gift card balance question | Ernesto Keeling |  Dr. Mandy McLaughlin | Sep 5, 2025, 5:25 AM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 06276748Missing items in shipment | Ernesto Keeling |  Steve O'Conner | Sep 4, 2025, 12:01 AM |
| 4/5 | Pretty easy overall. One extra screen on the return flow than expected. | 93314710Item authenticity concern | Ernesto Keeling | Garth Dooley | Aug 23, 2025, 10:36 PM |