Amber Dach
bertha81@yahoo.com
Showing 1 - 6 of 6
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 98135756Loyalty points not posting | Apr 25, 2026, 12:03 AM | ||
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 60014991Cancel subscription / Auto-replenish | Apr 12, 2026, 5:07 AM | ||
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 11406231BOPIS order cancelled at store | Feb 25, 2026, 1:35 AM | ||
| 9/11 | Already referred three friends. They all love it too. | 47038434Shipping cost question | Dec 12, 2025, 8:33 AM | ||
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 91053724Lost package follow-up | Aug 12, 2025, 12:44 PM | ||
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 56188407Loyalty points not posting | Jul 25, 2025, 3:38 PM |