Mr. Jesse Lueilwitz
matt85@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 75226946Foundation match help | May 16, 2026, 5:40 AM | ||
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 80655924Allergic reaction concern | Mar 21, 2026, 8:54 PM | ||
| 2/5 | They closed my ticket without resolving it. Had to open a new one. | 81337488Klarna / Afterpay split issue | Jan 12, 2026, 4:29 AM | ||
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 14299149Restock alert for backorder | Dec 30, 2025, 11:57 PM | ||
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 95185995Price match request | Dec 6, 2025, 7:28 PM | ||
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 20892196Wrong shade sent | Sep 27, 2025, 7:19 PM | ||
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 19487097Return after 30-day window | Sep 5, 2025, 11:14 PM | ||
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 28570278Question about product ingredients | Aug 9, 2025, 1:06 PM | ||
| 3/5 | Three chats, two different answers, finally got resolved. | 17661118Klarna / Afterpay split issue | Aug 5, 2025, 11:46 AM | ||
| 2/5 | The refund still hasn't been processed and it's been two weeks. | 03344093Missing items in shipment | Jun 8, 2025, 8:12 PM |