Mr. Jesse Lueilwitz
matt85@gmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 75226946 | Foundation match help | Solved | Normal | Mr. Jesse Lueilwitz | — |  Garth Dooley | wholesale | 13h | ●Responded | 4/5 | — | — | May 15, 2026 | - | |
| 49530187 | Order arrived damaged | Solved | Normal | Mr. Jesse Lueilwitz | — |  Mr. Cade Senger | Chat | gift-card | 17h | ○Sent, no reply | — | — | — | May 5, 2026 | - |
| 18100873 | App crashes at checkout | Solved | Normal | Mr. Jesse Lueilwitz | — |  Kaela Friesen | damaged | 6h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |
| 22539902 | Insider tier issue | Closed | High | Mr. Jesse Lueilwitz | — |  Steve O'Conner | Chat | apployalty | 3h | ⊘Not fired | — | — | — | Apr 27, 2026 | May 3, 2026 |
| 24863972 | Wrong shade sent | Pending | Normal | Mr. Jesse Lueilwitz | — |  Yazmin Jast | vipgift-card | - | —Skipped | — | — | — | Apr 23, 2026 | - | |
| 24069197 | Question about product ingredients | Solved | Low | Mr. Jesse Lueilwitz | — |  Mr. Lonie Hudson | Social | shade-match | 5h | ⊘Not fired | — | — | — | Apr 2, 2026 | - |
| 80655924 | Allergic reaction concern | Closed | Low | Mr. Jesse Lueilwitz | — |  Tommy Kuvalis | samplesdamagedshipping | 12h | ●Responded | 5/5 | — | — | Mar 19, 2026 | Mar 22, 2026 | |
| 10033619 | Restock alert for backorder | Solved | Normal | Mr. Jesse Lueilwitz | — |  Faith Hilll | gift-cardbopis | 3h | ○Sent, no reply | — | — | — | Mar 16, 2026 | - | |
| 88158889 | Gift card balance question | Open | High | Mr. Jesse Lueilwitz | — | Kaela Friesen | returnsgift-cardvip | - | —Skipped | — | — | — | Mar 14, 2026 | - | |
| 29732366 | Cancel order request | Solved | Urgent | Mr. Jesse Lueilwitz | — |  Jacklyn Dare | Chat | shade-matchvip | 18h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - |
| 09644610 | Loyalty points not posting | Solved | Normal | Mr. Jesse Lueilwitz | — |  Mr. Eliza Gerhold IV | returnsinfluencer | 2h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |
| 49643396 | Allergic reaction concern | Solved | High | Mr. Jesse Lueilwitz | — |  Leonard Waters-Howell | Chat | shade-matchvip | 1d 21h | ⊘Not fired | — | — | — | Jan 13, 2026 | - |
| 81337488 | Klarna / Afterpay split issue | Solved | Normal | Mr. Jesse Lueilwitz | — | Leonard Waters-Howell | bopisdamaged | 2d 21h | ●Responded | 2/5 | — | — | Jan 7, 2026 | - | |
| 14299149 | Restock alert for backorder | Solved | High | Mr. Jesse Lueilwitz | — | Mr. Lonie Hudson | damagedreturns | 3h | ●Responded | 3/5 | — | — | Dec 30, 2025 | - | |
| 20243959 | Restock alert for backorder | Solved | Normal | Mr. Jesse Lueilwitz | — | Faith Hilll | Chat | loyaltyreturns | 13h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - |
| 17284124 | Discount code not working | Solved | Normal | Mr. Jesse Lueilwitz | — |  Dr. Mandy McLaughlin | fragranceshipping | 7d 7h | ○Sent, no reply | — | — | — | Dec 14, 2025 | - | |
| 62648225 | Missing samples in order | Solved | Low | Mr. Jesse Lueilwitz | — | Faith Hilll | Chat | appinfluencer | 2d 23h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - |
| 95185995 | Price match request | Closed | Normal | Mr. Jesse Lueilwitz | — |  Vilma Gusikowski | bopis | 18h | ●Responded | 5/5 | — | — | Dec 5, 2025 | Dec 12, 2025 | |
| 28914593 | App login problem | Solved | Normal | Mr. Jesse Lueilwitz | — | Faith Hilll | Chat | loyaltyrefundfragrance | 7h | ⊘Not fired | — | — | — | Dec 4, 2025 | - |
| 72859706 | App crashes at checkout | Solved | High | Mr. Jesse Lueilwitz | — |  Chaz Renner | Chat | samplesinfluencerrefund | 8h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - |
| 31149514 | Shipping cost question | Solved | Normal | Mr. Jesse Lueilwitz | — | Chaz Renner | Chat | refundinfluencervip | 1d | ○Sent, no reply | — | — | — | Nov 27, 2025 | - |
| 11606418 | Wholesale order question | Solved | Normal | Mr. Jesse Lueilwitz | — | Steve O'Conner | — | 15h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 53091990 | Where is my order? | Solved | Normal | Mr. Jesse Lueilwitz | — | Jacklyn Dare | Chat | refund | 3h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 23869790 | Allergic reaction concern | Solved | Normal | Mr. Jesse Lueilwitz | — | Yazmin Jast | shipping | 6h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - | |
| 86225362 | Pro discount enrollment | Pending | Normal | Mr. Jesse Lueilwitz | — | Mr. Cade Senger | wholesaleinfluencer | - | —Skipped | — | — | — | Sep 28, 2025 | - | |
| 20892196 | Wrong shade sent | Solved | Normal | Mr. Jesse Lueilwitz | — |  Darryl Jacobi | fragrance | 1h | ●Responded | 5/5 | — | — | Sep 26, 2025 | - | |
| 65746137 | Wholesale order question | Solved | Low | Mr. Jesse Lueilwitz | — |  Lily Raynor | Chat | samplesfragranceloyalty | 1h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - |
| 19487097 | Return after 30-day window | Solved | Normal | Mr. Jesse Lueilwitz | — |  Amely Pacocha | Chat | shippinggift-cardshade-match | 3h | ●Responded | 9/11 | — | — | Sep 4, 2025 | - |
| 60625950 | Wrong shade sent | Open | Normal | Mr. Jesse Lueilwitz | — | Darryl Jacobi | shade-match | - | —Skipped | — | — | — | Sep 4, 2025 | - | |
| 05687066 | App login problem | Closed | Normal | Mr. Jesse Lueilwitz | — | Yazmin Jast | — | 4h | ⊘Not fired | — | — | — | Sep 2, 2025 | Sep 5, 2025 | |
| 14024559 | Pro discount enrollment | Solved | Normal | Mr. Jesse Lueilwitz | — | Lily Raynor | damagedviprefund | 3h | ⊘Not fired | — | — | — | Aug 31, 2025 | - | |
| 37290401 | Cancel subscription / Auto-replenish | Solved | Normal | Mr. Jesse Lueilwitz | — | Chaz Renner | bopisreturns | 5d 14h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |
| 28570278 | Question about product ingredients | Solved | Low | Mr. Jesse Lueilwitz | — | Amely Pacocha | Chat | shipping | 4h | ●Responded | 3/5 | — | — | Aug 8, 2025 | - |
| 17661118 | Klarna / Afterpay split issue | Closed | Low | Mr. Jesse Lueilwitz | — |  Ignatius Cummerata | Chat | influencerapp | 2d 10h | ●Responded | 3/5 | — | — | Aug 1, 2025 | Aug 11, 2025 |
| 01046786 | Question about product ingredients | Solved | Urgent | Mr. Jesse Lueilwitz | — | Faith Hilll | samplesreturns | 21h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |
| 77532721 | Question about product ingredients | Closed | Normal | Mr. Jesse Lueilwitz | — | Darryl Jacobi | appshippingfragrance | 2d 22h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 31, 2025 | |
| 29182195 | Price match request | Solved | Normal | Mr. Jesse Lueilwitz | — | Lily Raynor | Chat | — | 4d 23h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - |
| 30285474 | Missing samples in order | Solved | Normal | Mr. Jesse Lueilwitz | — |  Mr. Skyla Trantow | Chat | bopis | 5h | ○Sent, no reply | — | — | — | Jun 24, 2025 | - |
| 03344093 | Missing items in shipment | Solved | Low | Mr. Jesse Lueilwitz | — | Dr. Mandy McLaughlin | returns | 6h | ●Responded | 2/5 | — | — | Jun 7, 2025 | - | |
| 11287350 | Refund not received | Closed | Normal | Mr. Jesse Lueilwitz | — |  Kip Schroeder IV | Chat | wholesaledamagedreturns | 3d | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 5, 2025 |
| 70660783 | Birthday gift not received | Solved | Normal | Mr. Jesse Lueilwitz | — |  Julie Hodkiewicz | Social | influencer | 21h | ⊘Not fired | — | — | — | May 26, 2025 | - |