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CustomersMr. Jesse Lueilwitz

Mr. Jesse Lueilwitz

matt85@gmail.com
Tickets41Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Resolved fine. The first agent transferred me but the second one nailed it.75226946Foundation match helpMr. Jesse LueilwitzGarth DooleyMay 16, 2026, 5:40 AM
5/5Couldn't have been more helpful. Got an Elite member upgrade after one chat.80655924Allergic reaction concernMr. Jesse LueilwitzTommy KuvalisMar 21, 2026, 8:54 PM
2/5They closed my ticket without resolving it. Had to open a new one.81337488Klarna / Afterpay split issueMr. Jesse LueilwitzLeonard Waters-HowellJan 12, 2026, 4:29 AM
3/5Okay experience. The chat felt scripted, didn't really listen at first.14299149Restock alert for backorderMr. Jesse LueilwitzMr. Lonie HudsonDec 30, 2025, 11:57 PM
5/5Got my Klarna split sorted out in two messages. So easy.95185995Price match requestMr. Jesse LueilwitzVilma GusikowskiDec 6, 2025, 7:28 PM
5/5The Beauty Advisor recommended a moisturizer for my rosacea that actually works.20892196Wrong shade sentMr. Jesse LueilwitzDarryl JacobiSep 27, 2025, 7:19 PM
9/11Love everything about it. The Insider program is genuinely valuable.19487097Return after 30-day windowMr. Jesse LueilwitzAmely PacochaSep 5, 2025, 11:14 PM
3/5Decent. The system seemed to be slowing them down more than the issue itself.28570278Question about product ingredientsMr. Jesse LueilwitzAmely PacochaAug 9, 2025, 1:06 PM
3/5Three chats, two different answers, finally got resolved.17661118Klarna / Afterpay split issueMr. Jesse LueilwitzIgnatius CummerataAug 5, 2025, 11:46 AM
2/5The refund still hasn't been processed and it's been two weeks.03344093Missing items in shipmentMr. Jesse LueilwitzDr. Mandy McLaughlinJun 8, 2025, 8:12 PM
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Properties

Customer
Name
Mr. Jesse Lueilwitz
Email
matt85@gmail.com
Loyalty tier
Elite
Company
—
Skin type
—
Loyalty points
17,443
Lifetime spend
133
Last purchase
Mar 5, 2026
Skin tone
—
Foundation shade
—
Skin concerns
—
Allergies / restrictions
—
Favorite brands
—
YTD spend
504
App installed
No
App last opened
—
Email subscribed
Yes
Marketing segment
active
Last purchase amount
—
Total orders
12
Preferred category
haircare
Tickets
Tickets
41
Last seen
May 15, 2026
Responses
Avg rating
4.10