Gene Jones
sean_bergnaum69@gmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | Generally good. A few things could be better but no complaints. | 45361631Address change after shipping | Gene Jones |  Mr. Cade Senger | Apr 16, 2026, 6:32 PM |
| 5/5 | Two clicks and my Insider tier was restored. Zero friction. | 22227641App crashes at checkout | Gene Jones |  Jacklyn Dare | Jan 30, 2026, 11:29 AM |
| 9/11 | The selection, the service, the app — all top tier. | 80882726Item authenticity concern | Gene Jones |  Julie Hodkiewicz | Nov 28, 2025, 12:46 AM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 41871038Influencer code not working | Gene Jones | Jacklyn Dare | Oct 9, 2025, 10:16 AM |
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 41777057Where is my order? | Gene Jones |  Katrina Johns | Oct 2, 2025, 2:40 PM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 86606386Address change after shipping | Gene Jones |  Kaela Friesen | Aug 22, 2025, 7:56 PM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 30073538Pro discount enrollment | Gene Jones |  Yazmin Jast | Jun 16, 2025, 2:11 AM |