Larissa Schumm
blanche.buckridge@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 91877449Cancel order request | Larissa Schumm |  Darryl Jacobi | May 18, 2026, 1:58 PM |
| 5/5 | Bring back the old loyalty point structure. | 02237579Address change after shipping | Larissa Schumm |  Mr. Cade Senger | May 3, 2026, 7:59 AM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 85849532Foundation match help | Larissa Schumm | Darryl Jacobi | Mar 31, 2026, 3:19 PM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 57302136Wholesale order question | Larissa Schumm |  Katrina Johns | Feb 21, 2026, 7:05 AM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 82058287Wrong shade sent | Larissa Schumm | Darryl Jacobi | Nov 29, 2025, 5:53 AM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 36093398Lost package follow-up | Larissa Schumm |  Eula McKenzie | Oct 19, 2025, 8:35 AM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 30119195Store experience feedback | Larissa Schumm |  Leonard Waters-Howell | Sep 17, 2025, 10:48 AM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 51934065Wrong shade sent | Larissa Schumm |  Mr. Skyla Trantow | Aug 4, 2025, 5:54 AM |
| 2/5 | The shade quiz was completely off for my undertone. | 63192460Insider tier issue | Larissa Schumm |  Mr. Lonie Hudson | Jul 4, 2025, 4:35 PM |
| 4/11 | Service has gotten noticeably worse over the last year. | 19096972Influencer code not working | Larissa Schumm |  Miss Amber Hintz Sr. | Jun 12, 2025, 4:54 AM |