Shakira Hirthe
jana.corkery92@hotmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Already referred three friends. They all love it too. | 21460610Wrong shade sent | Apr 15, 2026, 5:08 PM | ||
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 91455014Wrong shade sent | Apr 9, 2026, 11:02 AM | ||
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 27962062Order arrived damaged | Mar 13, 2026, 8:01 PM | ||
| 1/5 | Worst process I've experienced in retail. Will not come back. | 05372246Price match request | Jan 14, 2026, 12:50 PM | ||
| 1/5 | Order was a gift, arrived two weeks late and damaged, and no one cared. | 85844639Wrong shade sent | Nov 23, 2025, 2:53 PM | ||
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 00937283App crashes at checkout | Jul 8, 2025, 8:44 AM | ||
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 16540072Gift card balance question | Jun 3, 2025, 10:10 PM |