Reagan Erdman
jefferey_hills@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 90644957Wrong shade sent | Reagan Erdman |  Leonard Waters-Howell | Mar 28, 2026, 7:50 AM |
| 3/5 | The app return flow kept timing out, had to chat in to finish it. | 94997996Influencer code not working | Reagan Erdman |  Mr. Skyla Trantow | Mar 2, 2026, 7:01 AM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 90241106Gift card balance question | Reagan Erdman |  Lily Raynor | Feb 20, 2026, 10:44 AM |
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 24717101Loyalty points not posting | Reagan Erdman |  Chaz Renner | Jan 2, 2026, 2:10 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 97880465App login problem | Reagan Erdman |  Katrina Johns | Dec 2, 2025, 9:03 AM |
| 5/5 | The app guided me to the right products without being pushy. | 44106956Klarna / Afterpay split issue | Reagan Erdman |  Steve O'Conner | Oct 27, 2025, 8:13 PM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 67582875Wrong shade sent | Reagan Erdman | Mr. Skyla Trantow | Oct 17, 2025, 11:57 AM |
| 2/5 | The shade quiz was completely off for my undertone. | 95541181Klarna / Afterpay split issue | Reagan Erdman | Leonard Waters-Howell | Oct 5, 2025, 1:34 AM |
| 10/11 | Big fan. Their customer service has saved me more than once. | 48081635Restock alert for backorder | Reagan Erdman |  Kaela Friesen | Oct 4, 2025, 6:04 AM |
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 19804198Gift card balance question | Reagan Erdman |  Miss Amber Hintz Sr. | Sep 2, 2025, 7:47 PM |