Wendell Dickens
margaret9@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Let me filter by skin type more aggressively. | 78531490Refund not received | Wendell Dickens |  Dr. Mandy McLaughlin | Apr 9, 2026, 12:12 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 62168523Item authenticity concern | Wendell Dickens |  Mr. Eliza Gerhold IV | Apr 5, 2026, 10:14 AM |
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 98346883Order arrived damaged | Wendell Dickens |  Eula McKenzie | Mar 9, 2026, 9:51 AM |
| 3/5 | Average. Got a partial refund instead of full and didn't really get why. | 23575712Item authenticity concern | Wendell Dickens | Mr. Eliza Gerhold IV | Nov 27, 2025, 3:16 AM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 21124504Lost package follow-up | Wendell Dickens |  Mr. Lonie Hudson | Oct 15, 2025, 10:55 PM |
| 2/5 | App kept asking for the same info on different screens. | 97332420BOPIS order cancelled at store | Wendell Dickens | Eula McKenzie | Jul 5, 2025, 2:38 AM |
| 1/5 | I will never recommend this brand again. Truly terrible support. | 59956910Shipping cost question | Wendell Dickens | Mr. Eliza Gerhold IV | Jun 22, 2025, 7:15 PM |
| 1/5 | Worst app onboarding I've experienced this year. | 73506525Store experience feedback | Wendell Dickens |  Vilma Gusikowski | Jun 19, 2025, 4:25 PM |
| 2/5 | Not great. The product arrived broken, replacement also broken. | 60892516Klarna / Afterpay split issue | Wendell Dickens |  Darryl Jacobi | Jun 7, 2025, 2:56 AM |