Wendell Dickens
margaret9@yahoo.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26166942 | BOPIS pickup not ready | Closed | Normal | Wendell Dickens | — |  Julie Hodkiewicz | samplesreturns | 2d 10h | ○Sent, no reply | — | — | — | May 14, 2026 | May 22, 2026 | |
| 91411477 | Wrong shade sent | Closed | Normal | Wendell Dickens | — | Julie Hodkiewicz | influencergift-card | 5h | ○Sent, no reply | — | — | — | Apr 28, 2026 | Apr 29, 2026 | |
| 15926409 | BOPIS pickup not ready | Closed | Low | Wendell Dickens | — |  Eula McKenzie | Chat | — | 3h | ○Sent, no reply | — | — | — | Apr 16, 2026 | Apr 21, 2026 |
| 82129954 | Restock alert for backorder | Solved | Normal | Wendell Dickens | — |  Kip Schroeder IV | gift-card | 5h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | |
| 04276978 | Foundation match help | Pending | Low | Wendell Dickens | — |  Steve O'Conner | Chat | damagedinfluencersamples | - | —Skipped | — | — | — | Apr 6, 2026 | - |
| 62168523 | Item authenticity concern | Solved | High | Wendell Dickens | — |  Mr. Eliza Gerhold IV | Chat | influencerbopisdamaged | 6h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - |
| 78531490 | Refund not received | Solved | Low | Wendell Dickens | — |  Dr. Mandy McLaughlin | bopisfragrance | 6d 7h | ●Responded | 3/5 | — | — | Apr 2, 2026 | - | |
| 64411941 | Cancel subscription / Auto-replenish | Solved | Normal | Wendell Dickens | — |  Vilma Gusikowski | influencerviprefund | 4h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - | |
| 98346883 | Order arrived damaged | Solved | Normal | Wendell Dickens | — | Eula McKenzie | refundgift-cardfragrance | 4h | ●Responded | 2/5 | — | — | Mar 7, 2026 | - | |
| 57372617 | Influencer code not working | Pending | Normal | Wendell Dickens | — |  Oscar O'Hara | Chat | wholesalesamples | - | —Skipped | — | — | — | Feb 14, 2026 | - |
| 33692591 | Cancel subscription / Auto-replenish | Solved | Normal | Wendell Dickens | — |  Miss Amber Hintz Sr. | Phone | shade-matchappreturns | 2d 17h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - |
| 94232309 | Wrong shade sent | Solved | Low | Wendell Dickens | — |  Mr. Skyla Trantow | — | 4h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - | |
| 61366843 | BOPIS order cancelled at store | Solved | Normal | Wendell Dickens | — |  Jacklyn Dare | Chat | wholesale | 5h | ⊘Not fired | — | — | — | Dec 19, 2025 | - |
| 87671497 | Item authenticity concern | Solved | Low | Wendell Dickens | — |  Ignatius Cummerata | appdamaged | 8h | ⊘Not fired | — | — | — | Dec 11, 2025 | - | |
| 68535905 | Restock alert for backorder | Solved | Normal | Wendell Dickens | — | Oscar O'Hara | Chat | — | 1h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - |
| 23575712 | Item authenticity concern | Closed | Normal | Wendell Dickens | — | Mr. Eliza Gerhold IV | vipreturns | 2d 3h | ●Responded | 3/5 | — | — | Nov 24, 2025 | Dec 3, 2025 | |
| 26295560 | Order arrived damaged | Solved | Normal | Wendell Dickens | — | Julie Hodkiewicz | gift-cardwholesale | 6h | ○Sent, no reply | — | — | — | Oct 31, 2025 | - | |
| 49801408 | Refund not received | Solved | Low | Wendell Dickens | — | Kip Schroeder IV | fragrancereturns | 7h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 59813306 | Refund not received | Solved | Normal | Wendell Dickens | — | Jacklyn Dare | Chat | wholesalevip | 16h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - |
| 21124504 | Lost package follow-up | Solved | Normal | Wendell Dickens | — |  Mr. Lonie Hudson | Chat | influencer | 9h | ●Responded | 5/5 | — | — | Oct 13, 2025 | - |
| 23949624 | Cancel order request | Solved | Urgent | Wendell Dickens | — |  Garth Dooley | Chat | bopis | 6h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - |
| 70271106 | Price match request | Solved | Normal | Wendell Dickens | — |  Lily Raynor | refund | 4h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |
| 17227122 | Question about product ingredients | Solved | Normal | Wendell Dickens | — | Dr. Mandy McLaughlin | loyalty | 1d 14h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |
| 15575348 | Wholesale order question | Pending | Low | Wendell Dickens | — | Vilma Gusikowski | Chat | — | - | —Skipped | — | — | — | Sep 22, 2025 | - |
| 47509132 | Lost package follow-up | Solved | Normal | Wendell Dickens | — | Mr. Lonie Hudson | Social | damagedrefund | 2h | ⊘Not fired | — | — | — | Sep 19, 2025 | - |
| 02774239 | Pro discount enrollment | Solved | Normal | Wendell Dickens | — | Oscar O'Hara | — | 2h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |
| 46365994 | Influencer code not working | Closed | Normal | Wendell Dickens | — | Oscar O'Hara | fragrance | 1h | ○Sent, no reply | — | — | — | Jul 24, 2025 | Jul 30, 2025 | |
| 61005453 | Allergic reaction concern | Solved | Normal | Wendell Dickens | — | Mr. Eliza Gerhold IV | — | 1h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |
| 97332420 | BOPIS order cancelled at store | Closed | Normal | Wendell Dickens | — | Eula McKenzie | bopis | 3h | ●Responded | 2/5 | — | — | Jul 4, 2025 | Jul 6, 2025 | |
| 59956910 | Shipping cost question | Closed | Normal | Wendell Dickens | — | Mr. Eliza Gerhold IV | returns | 5h | ●Responded | 1/5 | — | — | Jun 21, 2025 | Jun 23, 2025 | |
| 57456957 | Order arrived damaged | Open | Normal | Wendell Dickens | — |  Chaz Renner | Chat | gift-cardbopisapp | - | —Skipped | — | — | — | Jun 20, 2025 | - |
| 73769886 | Loyalty points not posting | Solved | Normal | Wendell Dickens | — | Jacklyn Dare | Phone | vip | 5d 16h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - |
| 48748952 | Gift card balance question | Closed | Low | Wendell Dickens | — | Steve O'Conner | apprefund | 7d 22h | ○Sent, no reply | — | — | — | Jun 15, 2025 | Jun 28, 2025 | |
| 73506525 | Store experience feedback | Closed | Low | Wendell Dickens | — | Vilma Gusikowski | apployalty | 6d 19h | ●Responded | 1/5 | — | — | Jun 12, 2025 | Jun 20, 2025 | |
| 60892516 | Klarna / Afterpay split issue | Solved | Normal | Wendell Dickens | — |  Darryl Jacobi | wholesaleinfluencerfragrance | 1d 23h | ●Responded | 2/5 | — | — | Jun 4, 2025 | - | |
| 92136650 | Lost package follow-up | Pending | Normal | Wendell Dickens | — | Lily Raynor | wholesalevipinfluencer | - | —Skipped | — | — | — | Jun 4, 2025 | - |