Ted Swift
sheryl.harvey35@yahoo.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 73408567App login problem | Ted Swift |  Faith Hilll | May 12, 2026, 1:32 PM |
| 2/5 | Got brushed off when I asked about the damaged shipment. | 64287273Gift card balance question | Ted Swift |  Eula McKenzie | Apr 15, 2026, 7:09 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 52417967Refund not received | Ted Swift |  Julie Hodkiewicz | Feb 16, 2026, 2:32 AM |
| 1/5 | Order was a gift, arrived two weeks late and damaged, and no one cared. | 09538695Pro discount enrollment | Ted Swift |  Amely Pacocha | Feb 12, 2026, 4:34 AM |
| 5/5 | Integrate the wishlist with stock alerts. | 82952312Item authenticity concern | Ted Swift |  Mr. Cade Senger | Jan 8, 2026, 12:20 PM |
| 1/5 | Three weeks, four agents, still no refund. | 78989216Question about product ingredients | Ted Swift |  Vilma Gusikowski | Jan 5, 2026, 5:27 AM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 00601067Wrong shade sent | Ted Swift |  Steve O'Conner | Sep 16, 2025, 1:42 PM |
| 2/5 | Two weeks for a refund on an order that was lost in transit. | 35859859Cancel subscription / Auto-replenish | Ted Swift |  Miss Amber Hintz Sr. | Sep 12, 2025, 3:52 AM |
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 05775911Refund not received | Ted Swift |  Lily Raynor | Sep 6, 2025, 11:32 AM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 16432628Missing items in shipment | Ted Swift |  Jacklyn Dare | Aug 31, 2025, 5:14 AM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 67887369Order arrived damaged | Ted Swift | Steve O'Conner | Aug 14, 2025, 8:24 PM |
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 01603590App login problem | Ted Swift | Amely Pacocha | Jul 21, 2025, 4:40 PM |
| 10/11 | Already referred three friends. They all love it too. | 05611192Lost package follow-up | Ted Swift |  Katrina Johns | Jul 11, 2025, 8:44 PM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 67409023Klarna / Afterpay split issue | Ted Swift | Lily Raynor | Jul 1, 2025, 11:06 PM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 99650405Store experience feedback | Ted Swift | Lily Raynor | Jun 16, 2025, 9:02 PM |
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 64144808Missing samples in order | Ted Swift |  Garth Dooley | May 26, 2025, 7:46 PM |