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CustomersSophia Hintz

Sophia Hintz

sally.price44@gmail.com
Tickets40Responses5
Showing 1 - 5 of 5
Rating
Comment
Ticket
Customer
Team member
Responded
10/11Tell everyone I know to shop here. Best beauty retailer, hands down.80951900Store experience feedbackSophia HintzLeonard Waters-HowellApr 12, 2026, 1:49 AM
4/11The store experience used to be excellent. Now it's understaffed and rushed.19030592Missing items in shipmentSophia HintzMr. Skyla TrantowDec 18, 2025, 10:05 AM
3/5Multiple screens, multiple agents. Could have been a one-click thing.98358173Cancel order requestSophia HintzYazmin JastNov 15, 2025, 12:29 PM
5/5Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged.13771931Birthday gift not receivedSophia HintzLeonard Waters-HowellNov 6, 2025, 5:36 PM
5/5Replaced my damaged perfume bottle within 24 hours. So impressed.38987773Cancel subscription / Auto-replenishSophia HintzJacklyn DareSep 7, 2025, 10:54 PM
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Properties

Customer
Name
Sophia Hintz
Email
sally.price44@gmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
10,357
Lifetime spend
106
Last purchase
Apr 26, 2026
Skin tone
deep
Foundation shade
—
Skin concerns
acne
Allergies / restrictions
—
Favorite brands
Rare Beauty, Glossier, Tatcha, Estée Lauder
YTD spend
3,018
App installed
Yes
App last opened
May 14, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
78
Total orders
2
Preferred category
skincare
Tickets
Tickets
40
Last seen
May 4, 2026
Responses
Avg rating
5.40