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CustomersEvan Brown

Evan Brown

santos87@hotmail.com
Tickets51Responses10
Showing 1 - 10 of 10
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Faster customer service response times.54449179Allergic reaction concernEvan BrownLily RaynorApr 28, 2026, 6:31 AM
9/11Would recommend in a heartbeat. The samples program alone is worth signing up for.23404830Klarna / Afterpay split issueEvan BrownVilma GusikowskiApr 17, 2026, 5:25 AM
1/5Couldn't complete onboarding. Eventually gave up.45304558Price match requestEvan BrownMr. Skyla TrantowApr 10, 2026, 8:04 PM
4/5Mostly happy. Replacement product was sent but in the wrong shade initially.68044437Insider tier issueEvan BrownChaz RennerFeb 2, 2026, 3:14 AM
3/5Helpful agent, but the underlying app issue still hasn't been fixed.42191115Order arrived damagedEvan BrownMr. Eliza Gerhold IVDec 16, 2025, 7:13 AM
5/5Color match through the app worked perfectly. Foundation is spot on.57017957Insider tier issueEvan BrownTommy KuvalisJul 28, 2025, 12:24 PM
4/5Got my issue handled. Slightly long wait but the agent more than made up for it.73259040Allergic reaction concernEvan BrownLeonard Waters-HowellJun 30, 2025, 2:49 PM
9/11I tell everyone — Bloom is doing beauty retail right.04102823Price match requestEvan BrownVilma GusikowskiJun 15, 2025, 2:48 PM
2/5Wrong shade sent twice. Their solution was to wait for another shipment.42867823Order arrived damagedEvan BrownAmely PacochaJun 10, 2025, 4:02 PM
5/5Faster customer service response times.39458404Foundation match helpEvan BrownKatrina JohnsJun 3, 2025, 6:43 PM
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Properties

Customer
Name
Evan Brown
Email
santos87@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
15,770
Lifetime spend
1,954
Last purchase
Apr 28, 2026
Skin tone
light
Foundation shade
19P
Skin concerns
uneven-texture, sensitivity, acne
Allergies / restrictions
—
Favorite brands
Charlotte Tilbury, Rare Beauty, Kiehl's, Olaplex
YTD spend
—
App installed
No
App last opened
May 16, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
195
Total orders
3
Preferred category
skincare
Tickets
Tickets
51
Last seen
May 21, 2026
Responses
Avg rating
4.50