Evan Brown
santos87@hotmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Faster customer service response times. | 54449179Allergic reaction concern | Apr 28, 2026, 6:31 AM | ||
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 23404830Klarna / Afterpay split issue | Apr 17, 2026, 5:25 AM | ||
| 1/5 | Couldn't complete onboarding. Eventually gave up. | 45304558Price match request | Apr 10, 2026, 8:04 PM | ||
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 68044437Insider tier issue | Feb 2, 2026, 3:14 AM | ||
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 42191115Order arrived damaged | Dec 16, 2025, 7:13 AM | ||
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 57017957Insider tier issue | Jul 28, 2025, 12:24 PM | ||
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 73259040Allergic reaction concern | Jun 30, 2025, 2:49 PM | ||
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 04102823Price match request | Jun 15, 2025, 2:48 PM | ||
| 2/5 | Wrong shade sent twice. Their solution was to wait for another shipment. | 42867823Order arrived damaged | Jun 10, 2025, 4:02 PM | ||
| 5/5 | Faster customer service response times. | 39458404Foundation match help | Jun 3, 2025, 6:43 PM |