Evan Brown
santos87@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 50572150 | Order arrived damaged | Solved | High | Evan Brown | — |  Chaz Renner | Chat | bopisappsamples | 3h | ○Sent, no reply | — | — | — | May 21, 2026 | - |
| 25193059 | Klarna / Afterpay split issue | Closed | Normal | Evan Brown | — |  Mr. Cade Senger | Phone | — | 6h | ○Sent, no reply | — | — | — | May 15, 2026 | May 16, 2026 |
| 47850368 | BOPIS pickup not ready | Open | Normal | Evan Brown | — |  Dr. Mandy McLaughlin | Chat | — | - | —Skipped | — | — | — | May 2, 2026 | - |
| 53609039 | Pro discount enrollment | Pending | Normal | Evan Brown | — |  Jacklyn Dare | shippingbopisreturns | - | —Skipped | — | — | — | Apr 29, 2026 | - | |
| 54449179 | Allergic reaction concern | Solved | Normal | Evan Brown | — |  Lily Raynor | Chat | app | 2d 10h | ●Responded | 3/5 | — | — | Apr 24, 2026 | - |
| 10650334 | Klarna / Afterpay split issue | Solved | Normal | Evan Brown | — |  Katrina Johns | Social | gift-cardvipdamaged | 5h | ⊘Not fired | — | — | — | Apr 24, 2026 | - |
| 68700146 | Allergic reaction concern | Solved | High | Evan Brown | — |  Kip Schroeder IV | Chat | influencergift-cardsamples | 22h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - |
| 70749535 | Insider tier issue | Solved | Normal | Evan Brown | — |  Garth Dooley | — | 3h | ○Sent, no reply | — | — | — | Apr 19, 2026 | - | |
| 23404830 | Klarna / Afterpay split issue | Solved | Normal | Evan Brown | — |  Vilma Gusikowski | Chat | wholesaleloyaltyreturns | 6h | ●Responded | 9/11 | — | — | Apr 15, 2026 | - |
| 45304558 | Price match request | Solved | Normal | Evan Brown | — |  Mr. Skyla Trantow | samples | 6h | ●Responded | 1/5 | — | — | Apr 8, 2026 | - | |
| 08964681 | Question about product ingredients | Pending | High | Evan Brown | — | Garth Dooley | Phone | returns | - | —Skipped | — | — | — | Mar 24, 2026 | - |
| 79518898 | Cancel subscription / Auto-replenish | Pending | Normal | Evan Brown | — | Jacklyn Dare | Chat | loyalty | - | —Skipped | — | — | — | Mar 19, 2026 | - |
| 27166464 | Address change after shipping | Closed | Low | Evan Brown | — | Garth Dooley | Social | samplesvipbopis | 2d 4h | ⊘Not fired | — | — | — | Mar 12, 2026 | Mar 18, 2026 |
| 28485968 | Gift card balance question | Closed | Normal | Evan Brown | — |  Tommy Kuvalis | vip | 6h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 12, 2026 | |
| 75317261 | Wholesale order question | Solved | Normal | Evan Brown | — |  Mr. Eliza Gerhold IV | — | 2d 2h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |
| 72665560 | Refund not received | Solved | Normal | Evan Brown | — |  Ignatius Cummerata | Chat | damagedrefund | 9d 13h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - |
| 36080685 | Lost package follow-up | Closed | High | Evan Brown | — |  Yazmin Jast | — | 1h | ○Sent, no reply | — | — | — | Feb 11, 2026 | Feb 14, 2026 | |
| 30049118 | Foundation match help | Solved | High | Evan Brown | — | Garth Dooley | returns | 9h | ⊘Not fired | — | — | — | Feb 2, 2026 | - | |
| 68044437 | Insider tier issue | Solved | Low | Evan Brown | — | Chaz Renner | wholesaleapp | 1d 16h | ●Responded | 4/5 | — | — | Jan 30, 2026 | - | |
| 42595445 | Discount code not working | Solved | Normal | Evan Brown | — |  Amely Pacocha | Chat | — | 1d 18h | ⊘Not fired | — | — | — | Jan 29, 2026 | - |
| 31985619 | Loyalty points not posting | Solved | Normal | Evan Brown | — | Mr. Cade Senger | app | 5h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |
| 99897343 | Allergic reaction concern | Pending | Normal | Evan Brown | — |  Kaela Friesen | Chat | influencersamplesbopis | - | —Skipped | — | — | — | Dec 24, 2025 | - |
| 98646307 | App login problem | Pending | Normal | Evan Brown | — |  Steve O'Conner | — | - | —Skipped | — | — | — | Dec 24, 2025 | - | |
| 92454435 | App crashes at checkout | Closed | Normal | Evan Brown | — | Yazmin Jast | Chat | refundshade-matchbopis | 3h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 27, 2025 |
| 07513829 | Return after 30-day window | Solved | Normal | Evan Brown | — |  Leonard Waters-Howell | Phone | shippingdamagedshade-match | 6h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - |
| 42191115 | Order arrived damaged | Closed | Normal | Evan Brown | — | Mr. Eliza Gerhold IV | shade-matchshippingfragrance | 1h | ●Responded | 3/5 | — | — | Dec 15, 2025 | Dec 21, 2025 | |
| 98504440 | Price match request | Pending | Normal | Evan Brown | — | Tommy Kuvalis | shade-matchreturnssamples | - | —Skipped | — | — | — | Dec 3, 2025 | - | |
| 50152852 | BOPIS pickup not ready | Open | Normal | Evan Brown | — |  Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Nov 21, 2025 | - | |
| 06661291 | Influencer code not working | Solved | Low | Evan Brown | — | Garth Dooley | fragranceappshipping | 5h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 54136395 | Price match request | Solved | Low | Evan Brown | — | Amely Pacocha | Phone | — | 17h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - |
| 93394012 | Question about product ingredients | Solved | Normal | Evan Brown | — |  Julie Hodkiewicz | Chat | damagedvip | 2h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - |
| 99855090 | Cancel subscription / Auto-replenish | Closed | Low | Evan Brown | — | Garth Dooley | — | 1d 12h | ○Sent, no reply | — | — | — | Nov 3, 2025 | Nov 7, 2025 | |
| 71145473 | Foundation match help | Pending | Normal | Evan Brown | — | Chaz Renner | fragrance | - | —Skipped | — | — | — | Oct 16, 2025 | - | |
| 17119524 | Wholesale order question | Open | Low | Evan Brown | — | Yazmin Jast | Chat | — | - | —Skipped | — | — | — | Sep 30, 2025 | - |
| 47689529 | Order arrived damaged | Pending | High | Evan Brown | — | Yazmin Jast | vipshipping | - | —Skipped | — | — | — | Sep 16, 2025 | - | |
| 92971806 | Address change after shipping | Solved | Normal | Evan Brown | — | Ignatius Cummerata | shade-matchwholesalerefund | 7d 5h | ⊘Not fired | — | — | — | Sep 14, 2025 | - | |
| 98003494 | Refund not received | Closed | Low | Evan Brown | — | Tommy Kuvalis | Social | influencervipreturns | 2h | ⊘Not fired | — | — | — | Sep 12, 2025 | Sep 18, 2025 |
| 57017957 | Insider tier issue | Solved | Normal | Evan Brown | — | Tommy Kuvalis | bopisshipping | 21h | ●Responded | 5/5 | — | — | Jul 27, 2025 | - | |
| 85087296 | Wrong shade sent | Closed | Normal | Evan Brown | — | Yazmin Jast | gift-cardinfluencerdamaged | 1d 21h | ⊘Not fired | — | — | — | Jul 22, 2025 | Jul 28, 2025 | |
| 62748576 | Address change after shipping | Closed | Normal | Evan Brown | — |  Darryl Jacobi | Phone | — | 17h | ⊘Not fired | — | — | — | Jul 8, 2025 | Jul 11, 2025 |
| 73259040 | Allergic reaction concern | Closed | Low | Evan Brown | — | Leonard Waters-Howell | Chat | gift-cardshippingreturns | 2d 12h | ●Responded | 4/5 | — | — | Jun 26, 2025 | Jul 5, 2025 |
| 10411074 | Wrong shade sent | Solved | Normal | Evan Brown | — |  Eula McKenzie | — | 9h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |
| 41254085 | Address change after shipping | Closed | Low | Evan Brown | — | Kip Schroeder IV | Chat | appvip | 13h | ○Sent, no reply | — | — | — | Jun 18, 2025 | Jun 23, 2025 |
| 52783525 | Foundation match help | Closed | Normal | Evan Brown | — | Mr. Eliza Gerhold IV | loyalty | 9d | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 22, 2025 | |
| 04102823 | Price match request | Solved | High | Evan Brown | — | Vilma Gusikowski | — | 2d 14h | ●Responded | 9/11 | — | — | Jun 12, 2025 | - | |
| 42867823 | Order arrived damaged | Closed | Normal | Evan Brown | — | Amely Pacocha | app | 1h | ●Responded | 2/5 | — | — | Jun 10, 2025 | Jun 11, 2025 | |
| 57340509 | Cancel subscription / Auto-replenish | Closed | High | Evan Brown | — | Eula McKenzie | Chat | — | 14h | ⊘Not fired | — | — | — | Jun 9, 2025 | Jun 11, 2025 |
| 33803672 | Insider tier issue | Pending | Normal | Evan Brown | — | Julie Hodkiewicz | loyalty | - | —Skipped | — | — | — | Jun 6, 2025 | - | |
| 47706261 | Foundation match help | Solved | Low | Evan Brown | — | Miss Amber Hintz Sr. | damagedshipping | 1d 9h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |
| 39458404 | Foundation match help | Closed | Low | Evan Brown | — | Katrina Johns | refundshade-match | 4h | ●Responded | 5/5 | — | — | Jun 2, 2025 | Jun 4, 2025 |