Wendy Rolfson
andres84@gmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 94015673Discount code not working | Wendy Rolfson |  Jacklyn Dare | May 8, 2026, 12:31 PM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 43870496Discount code not working | Wendy Rolfson |  Julie Hodkiewicz | May 3, 2026, 12:49 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 01206384Loyalty points not posting | Wendy Rolfson |  Vilma Gusikowski | Apr 27, 2026, 4:31 PM |
| 1/5 | Add more clean / fragrance-free filters. | 57535523Lost package follow-up | Wendy Rolfson |  Tommy Kuvalis | Mar 22, 2026, 2:13 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 15010380Influencer code not working | Wendy Rolfson |  Dr. Mandy McLaughlin | Feb 5, 2026, 9:35 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 01312224Return after 30-day window | Wendy Rolfson | Tommy Kuvalis | Dec 29, 2025, 11:25 PM |
| 3/5 | It's whatever. Got what I needed but no follow-through. | 11413006Order arrived damaged | Wendy Rolfson |  Darryl Jacobi | Dec 25, 2025, 12:09 PM |
| 3/5 | It worked. Nothing special, nothing bad. | 61068245Influencer code not working | Wendy Rolfson |  Faith Hilll | Nov 19, 2025, 11:08 AM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 95421916Discount code not working | Wendy Rolfson |  Leonard Waters-Howell | Oct 30, 2025, 7:11 PM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 07644850BOPIS pickup not ready | Wendy Rolfson |  Mr. Cade Senger | Oct 23, 2025, 3:38 AM |
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 16621604Question about product ingredients | Wendy Rolfson |  Lily Raynor | Oct 13, 2025, 5:11 AM |
| 3/5 | Issue resolved. Process felt clunky on their end. | 93781215Missing samples in order | Wendy Rolfson |  Miss Amber Hintz Sr. | Aug 16, 2025, 5:13 PM |
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 05890447Missing items in shipment | Wendy Rolfson |  Chaz Renner | Aug 16, 2025, 6:48 AM |
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 80072151App login problem | Wendy Rolfson | Chaz Renner | Jul 10, 2025, 9:26 PM |