Imani Schmidt II
garrett1@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 30386225Restock alert for backorder | Apr 29, 2026, 1:19 AM | ||
| 3/5 | It's whatever. Got what I needed but no follow-through. | 23981263Item authenticity concern | Apr 24, 2026, 6:37 AM | ||
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 29734109App crashes at checkout | Mar 20, 2026, 11:08 PM | ||
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 03336988Missing samples in order | Mar 20, 2026, 11:50 AM | ||
| 2/5 | Didn't honor the price match. Felt nickel-and-dimed. | 34770370BOPIS pickup not ready | Feb 28, 2026, 2:21 AM | ||
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 16245811Discount code not working | Feb 17, 2026, 1:55 AM | ||
| 4/5 | Smooth chat. Just had to scroll to find the right help article first. | 49092385BOPIS order cancelled at store | Feb 14, 2026, 8:12 AM | ||
| 9/11 | Big fan. Their customer service has saved me more than once. | 73062673Allergic reaction concern | Dec 31, 2025, 12:05 AM | ||
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 96047590Allergic reaction concern | Dec 17, 2025, 9:05 AM | ||
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 09541848Discount code not working | Sep 1, 2025, 3:44 AM | ||
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 10670450Restock alert for backorder | Aug 9, 2025, 7:54 PM | ||
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 74332570Price match request | Jun 21, 2025, 7:03 AM |