Imani Schmidt II
garrett1@gmail.com
Showing 1 - 33 of 33
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 38508000 | Order arrived damaged | Open | Normal | Imani Schmidt II | — |  Kip Schroeder IV | Chat | loyaltywholesaleshade-match | - | —Skipped | — | — | — | May 6, 2026 | - |
| 30386225 | Restock alert for backorder | Solved | Normal | Imani Schmidt II | — |  Amely Pacocha | shade-matchfragrancedamaged | 5h | ●Responded | 5/5 | — | — | Apr 27, 2026 | - | |
| 23981263 | Item authenticity concern | Solved | Normal | Imani Schmidt II | — |  Garth Dooley | shade-matchviployalty | 5h | ●Responded | 3/5 | — | — | Apr 23, 2026 | - | |
| 26713199 | Missing items in shipment | Solved | Normal | Imani Schmidt II | — |  Eula McKenzie | Social | — | 8h | ⊘Not fired | — | — | — | Apr 11, 2026 | - |
| 59882707 | Order arrived damaged | Pending | Normal | Imani Schmidt II | — |  Oscar O'Hara | Chat | gift-cardloyaltywholesale | - | —Skipped | — | — | — | Mar 30, 2026 | - |
| 32856865 | App login problem | Solved | High | Imani Schmidt II | — | Kip Schroeder IV | Chat | shippingreturnsvip | 1h | ○Sent, no reply | — | — | — | Mar 28, 2026 | - |
| 03336988 | Missing samples in order | Solved | Normal | Imani Schmidt II | — |  Mr. Cade Senger | fragrancerefundwholesale | 5h | ●Responded | 5/5 | — | — | Mar 19, 2026 | - | |
| 29734109 | App crashes at checkout | Solved | Normal | Imani Schmidt II | — |  Tommy Kuvalis | Chat | — | 13h | ●Responded | 5/5 | — | — | Mar 19, 2026 | - |
| 34770370 | BOPIS pickup not ready | Solved | Urgent | Imani Schmidt II | — | Eula McKenzie | — | 6h | ●Responded | 2/5 | — | — | Feb 27, 2026 | - | |
| 16245811 | Discount code not working | Solved | Normal | Imani Schmidt II | — | Amely Pacocha | — | 5h | ●Responded | 5/5 | — | — | Feb 16, 2026 | - | |
| 92454269 | Discount code not working | Solved | Normal | Imani Schmidt II | — |  Julie Hodkiewicz | Chat | refundshipping | 5h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - |
| 49092385 | BOPIS order cancelled at store | Solved | Low | Imani Schmidt II | — |  Chaz Renner | Chat | — | 3h | ●Responded | 4/5 | — | — | Feb 12, 2026 | - |
| 73062673 | Allergic reaction concern | Solved | Low | Imani Schmidt II | — | Chaz Renner | Chat | refund | 1d | ●Responded | 9/11 | — | — | Dec 28, 2025 | - |
| 96047590 | Allergic reaction concern | Closed | Low | Imani Schmidt II | — |  Mr. Lonie Hudson | shippingshade-matchfragrance | 11h | ●Responded | 5/5 | — | — | Dec 16, 2025 | Dec 23, 2025 | |
| 16754468 | Missing items in shipment | Solved | Normal | Imani Schmidt II | — | Amely Pacocha | refundgift-card | 2d 5h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |
| 67550248 | Item authenticity concern | Solved | Low | Imani Schmidt II | — |  Katrina Johns | — | 2h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |
| 62336330 | Where is my order? | Solved | Normal | Imani Schmidt II | — | Mr. Lonie Hudson | refund | 3h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |
| 77740776 | Influencer code not working | Solved | Normal | Imani Schmidt II | — |  Dr. Mandy McLaughlin | — | 2h | ○Sent, no reply | — | — | — | Oct 1, 2025 | - | |
| 47687149 | Allergic reaction concern | Pending | Low | Imani Schmidt II | — | Julie Hodkiewicz | influencer | - | —Skipped | — | — | — | Sep 15, 2025 | - | |
| 56412150 | Price match request | Pending | High | Imani Schmidt II | — | Julie Hodkiewicz | Phone | returns | - | —Skipped | — | — | — | Sep 12, 2025 | - |
| 08468115 | Missing samples in order | Closed | Normal | Imani Schmidt II | — | Oscar O'Hara | loyalty | 9d 8h | ○Sent, no reply | — | — | — | Aug 30, 2025 | Sep 10, 2025 | |
| 09541848 | Discount code not working | Closed | Normal | Imani Schmidt II | — | Amely Pacocha | Chat | loyaltyshippingreturns | 20h | ●Responded | 10/11 | — | — | Aug 29, 2025 | Sep 4, 2025 |
| 78566549 | Influencer code not working | Solved | High | Imani Schmidt II | — |  Lily Raynor | Chat | shade-match | 19h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - |
| 28937789 | Missing items in shipment | Solved | Normal | Imani Schmidt II | — | Katrina Johns | Chat | refundshade-match | 2h | ⊘Not fired | — | — | — | Aug 23, 2025 | - |
| 71756281 | Where is my order? | Pending | Normal | Imani Schmidt II | — |  Faith Hilll | samplesshipping | - | —Skipped | — | — | — | Aug 13, 2025 | - | |
| 10670450 | Restock alert for backorder | Solved | Low | Imani Schmidt II | — |  Mr. Eliza Gerhold IV | Chat | shade-matchwholesale | 3h | ●Responded | 5/5 | — | — | Aug 8, 2025 | - |
| 34188367 | Discount code not working | Solved | Normal | Imani Schmidt II | — |  Steve O'Conner | Chat | shipping | 3h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - |
| 00467924 | BOPIS pickup not ready | Solved | High | Imani Schmidt II | — | Garth Dooley | shade-matchinfluencer | 4h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - | |
| 57071956 | Allergic reaction concern | Closed | Normal | Imani Schmidt II | — | Katrina Johns | Social | — | 2h | ⊘Not fired | — | — | — | Jul 23, 2025 | Jul 29, 2025 |
| 89099741 | Loyalty points not posting | Solved | Normal | Imani Schmidt II | — |  Miss Amber Hintz Sr. | Social | samplesdamaged | 1d | ⊘Not fired | — | — | — | Jul 21, 2025 | - |
| 64953277 | Loyalty points not posting | Solved | Low | Imani Schmidt II | — | Tommy Kuvalis | Chat | — | 19h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - |
| 53456186 | Shipping cost question | Solved | High | Imani Schmidt II | — | Miss Amber Hintz Sr. | Chat | shade-match | 5h | ⊘Not fired | — | — | — | Jun 27, 2025 | - |
| 74332570 | Price match request | Closed | Normal | Imani Schmidt II | — | Tommy Kuvalis | Phone | damagedfragrance | 1h | ●Responded | 5/5 | — | — | Jun 20, 2025 | Jun 24, 2025 |