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CustomersImani Schmidt II

Imani Schmidt II

garrett1@gmail.com
Tickets33Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Onboarding was so smooth. Love the personalized routine builder.30386225Restock alert for backorderImani Schmidt IIAmely PacochaApr 29, 2026, 1:19 AM
3/5It's whatever. Got what I needed but no follow-through.23981263Item authenticity concernImani Schmidt IIGarth DooleyApr 24, 2026, 6:37 AM
5/5Amazing service! Sara helped me find the perfect foundation match over chat.29734109App crashes at checkoutImani Schmidt IITommy KuvalisMar 20, 2026, 11:08 PM
5/5Helped me redeem a gift card that wasn't scanning. Sorted in one chat.03336988Missing samples in orderImani Schmidt IIMr. Cade SengerMar 20, 2026, 11:50 AM
2/5Didn't honor the price match. Felt nickel-and-dimed.34770370BOPIS pickup not readyImani Schmidt IIEula McKenzieFeb 28, 2026, 2:21 AM
5/5Amazing service! Sara helped me find the perfect foundation match over chat.16245811Discount code not workingImani Schmidt IIAmely PacochaFeb 17, 2026, 1:55 AM
4/5Smooth chat. Just had to scroll to find the right help article first.49092385BOPIS order cancelled at storeImani Schmidt IIChaz RennerFeb 14, 2026, 8:12 AM
9/11Big fan. Their customer service has saved me more than once.73062673Allergic reaction concernImani Schmidt IIChaz RennerDec 31, 2025, 12:05 AM
5/5Resolved the discount code issue and added bonus points for the trouble. 10/10.96047590Allergic reaction concernImani Schmidt IIMr. Lonie HudsonDec 17, 2025, 9:05 AM
10/11Bloom is my go-to for skincare. Wouldn't shop anywhere else.09541848Discount code not workingImani Schmidt IIAmely PacochaSep 1, 2025, 3:44 AM
5/5They reshipped my order overnight after the package was lost. Top tier.10670450Restock alert for backorderImani Schmidt IIMr. Eliza Gerhold IVAug 9, 2025, 7:54 PM
5/5App glitched at checkout, they manually processed my order and threw in free shipping. Lovely.74332570Price match requestImani Schmidt IITommy KuvalisJun 21, 2025, 7:03 AM
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Properties

Customer
Name
Imani Schmidt II
Email
garrett1@gmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
10,277
Lifetime spend
155
Last purchase
Mar 9, 2026
Skin tone
—
Foundation shade
—
Skin concerns
dryness, redness
Allergies / restrictions
latex-allergy, nickel-allergy
Favorite brands
Kiehl's, Olaplex, Rare Beauty, Living Proof
YTD spend
1,007
App installed
Yes
App last opened
—
Email subscribed
No
Marketing segment
—
Last purchase amount
—
Total orders
—
Preferred category
makeup
Tickets
Tickets
33
Last seen
May 6, 2026
Responses
Avg rating
5.25