Faye Nolan-Smith
edward17@yahoo.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 64484954Gift card balance question | Faye Nolan-Smith |  Garth Dooley | Apr 18, 2026, 7:44 PM |
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 27758215Item authenticity concern | Faye Nolan-Smith |  Yazmin Jast | Dec 7, 2025, 9:28 AM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 18034332Klarna / Afterpay split issue | Faye Nolan-Smith |  Tommy Kuvalis | Dec 6, 2025, 2:08 PM |
| 1/11 | The store experience used to be excellent. Now it's understaffed and rushed. | 90909635App login problem | Faye Nolan-Smith |  Miss Amber Hintz Sr. | Nov 27, 2025, 12:09 AM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 22411663Birthday gift not received | Faye Nolan-Smith |  Kip Schroeder IV | Oct 15, 2025, 10:40 AM |
| 10/11 | Already referred three friends. They all love it too. | 61080768App crashes at checkout | Faye Nolan-Smith |  Chaz Renner | Jul 1, 2025, 5:46 PM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 66355483Order arrived damaged | Faye Nolan-Smith |  Julie Hodkiewicz | Jun 20, 2025, 6:08 PM |
| 2/5 | Wrong shade sent twice. Their solution was to wait for another shipment. | 13052459Order arrived damaged | Faye Nolan-Smith |  Ignatius Cummerata | Jun 5, 2025, 11:01 AM |