Faye Nolan-Smith
edward17@yahoo.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 52635050 | Influencer code not working | Pending | Low | Faye Nolan-Smith | — |  Lily Raynor | Social | shade-matchgift-cardloyalty | - | —Skipped | — | — | — | May 22, 2026 | - |
| 39919467 | Item authenticity concern | Solved | Normal | Faye Nolan-Smith | — |  Katrina Johns | apprefund | 6h | ○Sent, no reply | — | — | — | May 18, 2026 | - | |
| 48093014 | Cancel order request | Pending | Normal | Faye Nolan-Smith | — |  Mr. Lonie Hudson | — | - | —Skipped | — | — | — | Apr 30, 2026 | - | |
| 80688067 | Wholesale order question | Solved | Normal | Faye Nolan-Smith | — | Lily Raynor | loyalty | 14h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | |
| 79366959 | BOPIS order cancelled at store | Solved | Normal | Faye Nolan-Smith | — |  Kip Schroeder IV | Chat | returnsshipping | 4h | ⊘Not fired | — | — | — | Apr 29, 2026 | - |
| 15764313 | Loyalty points not posting | Closed | Normal | Faye Nolan-Smith | — |  Yazmin Jast | Chat | — | 2h | ⊘Not fired | — | — | — | Apr 27, 2026 | May 3, 2026 |
| 79232576 | Allergic reaction concern | Solved | High | Faye Nolan-Smith | — | Mr. Lonie Hudson | fragranceshipping | 18h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 45130282 | Wholesale order question | Open | Normal | Faye Nolan-Smith | — |  Oscar O'Hara | Chat | samplesbopisshade-match | - | —Skipped | — | — | — | Apr 21, 2026 | - |
| 53843821 | Return after 30-day window | Closed | Low | Faye Nolan-Smith | — |  Julie Hodkiewicz | Chat | — | 4h | ○Sent, no reply | — | — | — | Apr 21, 2026 | Apr 25, 2026 |
| 64484954 | Gift card balance question | Solved | Normal | Faye Nolan-Smith | — |  Garth Dooley | appsamplesvip | 2d 23h | ●Responded | 3/5 | — | — | Apr 14, 2026 | - | |
| 43071215 | Restock alert for backorder | Solved | Normal | Faye Nolan-Smith | — | Kip Schroeder IV | — | 6h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |
| 56667671 | Foundation match help | Pending | Normal | Faye Nolan-Smith | — |  Chaz Renner | — | - | —Skipped | — | — | — | Mar 27, 2026 | - | |
| 09570595 | Foundation match help | Closed | High | Faye Nolan-Smith | — |  Amely Pacocha | Chat | shade-match | 16h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 21, 2026 |
| 12833793 | Return after 30-day window | Solved | Normal | Faye Nolan-Smith | — |  Faith Hilll | Chat | — | 3h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - |
| 37840561 | Influencer code not working | Open | Normal | Faye Nolan-Smith | — |  Eula McKenzie | samples | - | —Skipped | — | — | — | Feb 24, 2026 | - | |
| 68849289 | App login problem | Solved | Low | Faye Nolan-Smith | — | Katrina Johns | bopis | 1h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - | |
| 71182254 | App crashes at checkout | Solved | Normal | Faye Nolan-Smith | — | Chaz Renner | Chat | damagedbopisreturns | 17h | ⊘Not fired | — | — | — | Jan 30, 2026 | - |
| 00122971 | Lost package follow-up | Solved | Normal | Faye Nolan-Smith | — |  Jacklyn Dare | Chat | loyaltyreturns | 5d 16h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - |
| 72466166 | Return after 30-day window | Open | Normal | Faye Nolan-Smith | — |  Kaela Friesen | damaged | - | —Skipped | — | — | — | Jan 22, 2026 | - | |
| 65606820 | Gift card balance question | Solved | High | Faye Nolan-Smith | — | Kip Schroeder IV | Phone | appbopisgift-card | 6h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - |
| 87523451 | Discount code not working | Closed | High | Faye Nolan-Smith | — |  Miss Amber Hintz Sr. | — | 2h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Jan 3, 2026 | |
| 34055957 | Gift card balance question | Solved | Low | Faye Nolan-Smith | — | Kaela Friesen | Social | — | 23h | ⊘Not fired | — | — | — | Dec 26, 2025 | - |
| 01865958 | Missing items in shipment | Solved | Normal | Faye Nolan-Smith | — | Mr. Lonie Hudson | refund | 6h | ⊘Not fired | — | — | — | Dec 15, 2025 | - | |
| 18034332 | Klarna / Afterpay split issue | Closed | Normal | Faye Nolan-Smith | — |  Tommy Kuvalis | Phone | — | 20h | ●Responded | 5/5 | — | — | Dec 4, 2025 | Dec 9, 2025 |
| 27758215 | Item authenticity concern | Solved | Normal | Faye Nolan-Smith | — | Yazmin Jast | samplesrefund | 9d 12h | ●Responded | 1/5 | — | — | Nov 26, 2025 | - | |
| 90909635 | App login problem | Solved | High | Faye Nolan-Smith | — | Miss Amber Hintz Sr. | gift-cardbopisinfluencer | 18h | ●Responded | 1/11 | — | — | Nov 24, 2025 | - | |
| 72690244 | App login problem | Closed | Normal | Faye Nolan-Smith | — | Kip Schroeder IV | gift-card | 20h | ○Sent, no reply | — | — | — | Oct 24, 2025 | Oct 29, 2025 | |
| 22411663 | Birthday gift not received | Solved | Normal | Faye Nolan-Smith | — | Kip Schroeder IV | loyalty | 3h | ●Responded | 10/11 | — | — | Oct 13, 2025 | - | |
| 37188556 | Price match request | Solved | Normal | Faye Nolan-Smith | — |  Dr. Mandy McLaughlin | Chat | shade-matchwholesaledamaged | 3h | ○Sent, no reply | — | — | — | Oct 10, 2025 | - |
| 30177579 | Allergic reaction concern | Solved | High | Faye Nolan-Smith | — | Miss Amber Hintz Sr. | Chat | shade-matchdamagedgift-card | 5h | ○Sent, no reply | — | — | — | Oct 6, 2025 | - |
| 35618169 | BOPIS order cancelled at store | Closed | Normal | Faye Nolan-Smith | — |  Mr. Skyla Trantow | Chat | loyalty | 5h | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 5, 2025 |
| 58583846 | BOPIS order cancelled at store | Solved | Normal | Faye Nolan-Smith | — | Kaela Friesen | returnsapp | 1d | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |
| 54231667 | BOPIS pickup not ready | Solved | Low | Faye Nolan-Smith | — |  Steve O'Conner | shipping | 5h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | |
| 40782090 | Lost package follow-up | Solved | Normal | Faye Nolan-Smith | — | Julie Hodkiewicz | — | 2d 17h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |
| 30228685 | Question about product ingredients | Solved | Normal | Faye Nolan-Smith | — | Kaela Friesen | shade-match | 17h | ○Sent, no reply | — | — | — | Aug 23, 2025 | - | |
| 15436944 | Question about product ingredients | Open | Normal | Faye Nolan-Smith | — | Julie Hodkiewicz | Chat | bopisgift-card | - | —Skipped | — | — | — | Aug 1, 2025 | - |
| 14836554 | Price match request | Solved | Normal | Faye Nolan-Smith | — |  Ignatius Cummerata | Phone | shade-matchwholesale | 2h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - |
| 48946386 | Klarna / Afterpay split issue | Solved | Low | Faye Nolan-Smith | — | Oscar O'Hara | shade-match | 3h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - | |
| 61080768 | App crashes at checkout | Closed | High | Faye Nolan-Smith | — | Chaz Renner | samplesvip | 22h | ●Responded | 10/11 | — | — | Jun 29, 2025 | Jul 6, 2025 | |
| 66355483 | Order arrived damaged | Solved | Normal | Faye Nolan-Smith | — | Julie Hodkiewicz | — | 2d 3h | ●Responded | 4/5 | — | — | Jun 18, 2025 | - | |
| 14590499 | BOPIS order cancelled at store | Pending | Normal | Faye Nolan-Smith | — | Mr. Skyla Trantow | Chat | bopisshade-matchsamples | - | —Skipped | — | — | — | Jun 6, 2025 | - |
| 13052459 | Order arrived damaged | Solved | Low | Faye Nolan-Smith | — | Ignatius Cummerata | refundfragrance | 6h | ●Responded | 2/5 | — | — | Jun 3, 2025 | - | |
| 58134440 | Restock alert for backorder | Closed | High | Faye Nolan-Smith | — | Lily Raynor | refundshade-matchbopis | 15h | ○Sent, no reply | — | — | — | May 25, 2025 | May 31, 2025 |