Florida Hammes
armando_brekke0@hotmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 24827186Pro discount enrollment | Florida Hammes |  Vilma Gusikowski | May 15, 2026, 4:48 PM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 21951292Missing samples in order | Florida Hammes |  Mr. Skyla Trantow | Apr 20, 2026, 12:07 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 40820535Allergic reaction concern | Florida Hammes | Mr. Skyla Trantow | Mar 31, 2026, 7:34 PM |
| 5/5 | Used the app to swap a shade and it was approved on the spot. | 50721249Restock alert for backorder | Florida Hammes | Vilma Gusikowski | Mar 23, 2026, 2:35 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 40187607Store experience feedback | Florida Hammes |  Yazmin Jast | Feb 5, 2026, 1:53 AM |
| 4/5 | Resolved fine. Agent had to look up my purchase, took a minute. | 21177582Loyalty points not posting | Florida Hammes |  Faith Hilll | Feb 4, 2026, 10:05 PM |
| 2/5 | Got brushed off when I asked about the damaged shipment. | 81103327Refund not received | Florida Hammes |  Mr. Cade Senger | Dec 29, 2025, 7:33 PM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 80759077App login problem | Florida Hammes |  Oscar O'Hara | Dec 11, 2025, 3:56 PM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 82617829Refund not received | Florida Hammes |  Ignatius Cummerata | Nov 15, 2025, 1:29 PM |
| 5/5 | Tapped through the app and had my replacement on the way in 30 seconds. | 87100867Missing samples in order | Florida Hammes | Yazmin Jast | Sep 21, 2025, 2:25 PM |
| 2/5 | Two weeks for a refund on an order that was lost in transit. | 03013616BOPIS pickup not ready | Florida Hammes | Vilma Gusikowski | Sep 17, 2025, 1:14 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 89911686Loyalty points not posting | Florida Hammes |  Katrina Johns | Aug 27, 2025, 11:16 AM |
| 2/5 | Eventually got there but I had to push hard. Way too much effort. | 51908123Address change after shipping | Florida Hammes | Oscar O'Hara | Jul 7, 2025, 3:25 PM |
| 5/5 | Reset my password and reordered without losing my cart. Beautifully done. | 49260782Missing items in shipment | Florida Hammes | Mr. Cade Senger | May 27, 2025, 5:50 AM |