Florida Hammes
armando_brekke0@hotmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 54428200 | Insider tier issue | Solved | Normal | Florida Hammes | — |  Vilma Gusikowski | Chat | loyaltyvip | 11h | ○Sent, no reply | — | — | — | May 19, 2026 | - |
| 94868575 | Order arrived damaged | Closed | Normal | Florida Hammes | — |  Lily Raynor | shipping | 5h | ⊘Not fired | — | — | — | May 13, 2026 | May 18, 2026 | |
| 24827186 | Pro discount enrollment | Closed | Low | Florida Hammes | — | Vilma Gusikowski | bopissamples | 4h | ●Responded | 4/5 | — | — | May 13, 2026 | May 18, 2026 | |
| 79249947 | BOPIS pickup not ready | Solved | Normal | Florida Hammes | — |  Dr. Mandy McLaughlin | Phone | — | 7h | ○Sent, no reply | — | — | — | May 5, 2026 | - |
| 21951292 | Missing samples in order | Solved | High | Florida Hammes | — |  Mr. Skyla Trantow | samples | 2d 5h | ●Responded | 4/5 | — | — | Apr 16, 2026 | - | |
| 96219062 | Return after 30-day window | Closed | Low | Florida Hammes | — | Lily Raynor | Chat | app | 23h | ○Sent, no reply | — | — | — | Apr 5, 2026 | Apr 11, 2026 |
| 40820535 | Allergic reaction concern | Closed | High | Florida Hammes | — | Mr. Skyla Trantow | viployaltywholesale | 10h | ●Responded | 5/5 | — | — | Mar 30, 2026 | Apr 1, 2026 | |
| 50721249 | Restock alert for backorder | Solved | Low | Florida Hammes | — | Vilma Gusikowski | samples | 4h | ●Responded | 5/5 | — | — | Mar 22, 2026 | - | |
| 95534871 | Refund not received | Solved | Normal | Florida Hammes | — |  Miss Amber Hintz Sr. | fragrance | 1h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |
| 42577695 | Lost package follow-up | Solved | High | Florida Hammes | — |  Chaz Renner | Chat | appshade-match | 6h | ⊘Not fired | — | — | — | Mar 12, 2026 | - |
| 37231434 | Store experience feedback | Solved | High | Florida Hammes | — | Miss Amber Hintz Sr. | Social | bopisreturns | 2d 21h | ⊘Not fired | — | — | — | Mar 5, 2026 | - |
| 65910100 | Store experience feedback | Pending | High | Florida Hammes | — |  Ignatius Cummerata | appvip | - | —Skipped | — | — | — | Feb 22, 2026 | - | |
| 40187607 | Store experience feedback | Solved | Normal | Florida Hammes | — |  Yazmin Jast | returnsfragrancedamaged | 1h | ●Responded | 5/5 | — | — | Feb 4, 2026 | - | |
| 21177582 | Loyalty points not posting | Solved | Normal | Florida Hammes | — |  Faith Hilll | Phone | appsamples | 1h | ●Responded | 4/5 | — | — | Feb 3, 2026 | - |
| 10817225 | Where is my order? | Solved | Normal | Florida Hammes | — | Faith Hilll | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - |
| 09058802 | Question about product ingredients | Solved | Low | Florida Hammes | — |  Oscar O'Hara | shippingvip | 5h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | |
| 65295944 | Wholesale order question | Solved | Normal | Florida Hammes | — | Vilma Gusikowski | app | 21h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |
| 81103327 | Refund not received | Solved | Normal | Florida Hammes | — |  Mr. Cade Senger | bopisvip | 1h | ●Responded | 2/5 | — | — | Dec 29, 2025 | - | |
| 84725767 | Shipping cost question | Closed | Normal | Florida Hammes | — |  Garth Dooley | Chat | wholesale | 19h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 31, 2025 |
| 21714144 | BOPIS pickup not ready | Solved | Normal | Florida Hammes | — |  Leonard Waters-Howell | refundshade-match | 5h | ○Sent, no reply | — | — | — | Dec 20, 2025 | - | |
| 56858825 | Loyalty points not posting | Solved | High | Florida Hammes | — |  Tommy Kuvalis | Chat | gift-card | 12h | ⊘Not fired | — | — | — | Dec 19, 2025 | - |
| 25137471 | Question about product ingredients | Closed | Normal | Florida Hammes | — | Mr. Skyla Trantow | Phone | shade-matchinfluencerfragrance | 6h | ○Sent, no reply | — | — | — | Dec 12, 2025 | Dec 17, 2025 |
| 80759077 | App login problem | Solved | Low | Florida Hammes | — | Oscar O'Hara | fragrance | 4h | ●Responded | 4/5 | — | — | Dec 10, 2025 | - | |
| 82617829 | Refund not received | Solved | Normal | Florida Hammes | — | Ignatius Cummerata | Chat | returnsinfluencer | 1h | ●Responded | 4/5 | — | — | Nov 13, 2025 | - |
| 65180562 | Question about product ingredients | Solved | Low | Florida Hammes | — |  Kaela Friesen | Chat | bopisappsamples | 6h | ○Sent, no reply | — | — | — | Oct 20, 2025 | - |
| 81736925 | Refund not received | Open | Normal | Florida Hammes | — | Garth Dooley | Phone | fragrance | - | —Skipped | — | — | — | Oct 17, 2025 | - |
| 18184190 | Pro discount enrollment | Pending | Normal | Florida Hammes | — |  Katrina Johns | refundloyalty | - | —Skipped | — | — | — | Oct 16, 2025 | - | |
| 46463707 | Missing samples in order | Closed | Normal | Florida Hammes | — |  Mr. Lonie Hudson | Chat | damagedbopiswholesale | 2d 3h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 5, 2025 |
| 16583061 | Cancel subscription / Auto-replenish | Solved | Normal | Florida Hammes | — | Yazmin Jast | Chat | shade-matchbopis | 3h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - |
| 87100867 | Missing samples in order | Solved | High | Florida Hammes | — | Yazmin Jast | — | 1h | ●Responded | 5/5 | — | — | Sep 19, 2025 | - | |
| 89097711 | Discount code not working | Closed | High | Florida Hammes | — |  Amely Pacocha | Chat | — | 2d | ⊘Not fired | — | — | — | Sep 18, 2025 | Sep 26, 2025 |
| 03013616 | BOPIS pickup not ready | Solved | Normal | Florida Hammes | — | Vilma Gusikowski | Chat | damagedappgift-card | 2d 14h | ●Responded | 2/5 | — | — | Sep 14, 2025 | - |
| 13281967 | Loyalty points not posting | Solved | Normal | Florida Hammes | — | Garth Dooley | wholesaleshippingloyalty | 2h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |
| 76520962 | Refund not received | Pending | Low | Florida Hammes | — | Miss Amber Hintz Sr. | Chat | loyaltydamaged | - | —Skipped | — | — | — | Sep 8, 2025 | - |
| 17981307 | BOPIS order cancelled at store | Closed | Normal | Florida Hammes | — | Ignatius Cummerata | Phone | — | 1d 8h | ○Sent, no reply | — | — | — | Sep 4, 2025 | Sep 9, 2025 |
| 89911686 | Loyalty points not posting | Closed | Low | Florida Hammes | — | Katrina Johns | damagedfragrance | 15h | ●Responded | 5/5 | — | — | Aug 25, 2025 | Aug 28, 2025 | |
| 13620961 | Where is my order? | Solved | Low | Florida Hammes | — | Vilma Gusikowski | — | 2d 7h | ⊘Not fired | — | — | — | Jul 30, 2025 | - | |
| 00457743 | App login problem | Pending | High | Florida Hammes | — |  Kip Schroeder IV | Social | — | - | —Skipped | — | — | — | Jul 21, 2025 | - |
| 51908123 | Address change after shipping | Closed | High | Florida Hammes | — | Oscar O'Hara | Phone | — | 1d 15h | ●Responded | 2/5 | — | — | Jul 4, 2025 | Jul 9, 2025 |
| 38650369 | Allergic reaction concern | Closed | Normal | Florida Hammes | — | Lily Raynor | — | 2d 5h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jul 3, 2025 | |
| 65237667 | Gift card balance question | Solved | Low | Florida Hammes | — | Oscar O'Hara | — | 19h | ○Sent, no reply | — | — | — | Jun 26, 2025 | - | |
| 39491969 | Item authenticity concern | Solved | Low | Florida Hammes | — | Ignatius Cummerata | Chat | appshipping | 1d 1h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - |
| 49260782 | Missing items in shipment | Closed | Normal | Florida Hammes | — | Mr. Cade Senger | Chat | bopisinfluencer | 13h | ●Responded | 5/5 | — | — | May 26, 2025 | May 29, 2025 |