Jeffrey Rath
brooke_cronin@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 20367246Insider tier issue | Jeffrey Rath |  Julie Hodkiewicz | Mar 22, 2026, 5:15 PM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 37112115Cancel subscription / Auto-replenish | Jeffrey Rath |  Faith Hilll | Mar 10, 2026, 6:25 PM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 32297616Gift card balance question | Jeffrey Rath |  Kaela Friesen | Jan 24, 2026, 7:46 PM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 65202442Question about product ingredients | Jeffrey Rath |  Mr. Cade Senger | Jan 22, 2026, 1:29 PM |
| 2/5 | Didn't honor the price match. Felt nickel-and-dimed. | 51978588Address change after shipping | Jeffrey Rath |  Amely Pacocha | Dec 6, 2025, 12:52 PM |
| 3/5 | Slow but eventually got there. Could have been a one-message fix. | 96959250Missing samples in order | Jeffrey Rath |  Leonard Waters-Howell | Nov 15, 2025, 1:10 PM |
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 18283975Pro discount enrollment | Jeffrey Rath | Julie Hodkiewicz | Oct 3, 2025, 8:35 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 91076993Address change after shipping | Jeffrey Rath |  Katrina Johns | Sep 9, 2025, 8:59 PM |
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 07000206Discount code not working | Jeffrey Rath | Amely Pacocha | Aug 23, 2025, 1:15 AM |
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 08202102Birthday gift not received | Jeffrey Rath |  Steve O'Conner | Aug 22, 2025, 6:48 AM |
| 1/5 | Had to call my credit card company because Bloom support gave up. | 23500381Cancel order request | Jeffrey Rath |  Yazmin Jast | Jun 17, 2025, 6:34 AM |