Jeffrey Rath
brooke_cronin@gmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 79449356 | Shipping cost question | Solved | Normal | Jeffrey Rath | — |  Kip Schroeder IV | damaged | 2h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 58158424 | Cancel subscription / Auto-replenish | Solved | Low | Jeffrey Rath | — |  Ignatius Cummerata | Social | vipapp | 17h | ⊘Not fired | — | — | — | Apr 24, 2026 | - |
| 16907225 | Price match request | Solved | Normal | Jeffrey Rath | — |  Julie Hodkiewicz | Chat | shade-match | 7d 22h | ⊘Not fired | — | — | — | Apr 20, 2026 | - |
| 58231843 | BOPIS pickup not ready | Solved | Urgent | Jeffrey Rath | — |  Dr. Mandy McLaughlin | Chat | shippingapp | 4h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - |
| 55458061 | Cancel order request | Closed | Low | Jeffrey Rath | — |  Faith Hilll | — | 3h | ○Sent, no reply | — | — | — | Apr 1, 2026 | Apr 6, 2026 | |
| 20367246 | Insider tier issue | Solved | Normal | Jeffrey Rath | — | Julie Hodkiewicz | Chat | — | 9h | ●Responded | 4/5 | — | — | Mar 20, 2026 | - |
| 85379981 | Wrong shade sent | Solved | Low | Jeffrey Rath | — |  Kaela Friesen | Chat | returns | 4h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - |
| 66324771 | Address change after shipping | Solved | High | Jeffrey Rath | — |  Steve O'Conner | damaged | 4h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |
| 37112115 | Cancel subscription / Auto-replenish | Closed | Normal | Jeffrey Rath | — | Faith Hilll | returns | 4h | ●Responded | 5/5 | — | — | Mar 8, 2026 | Mar 11, 2026 | |
| 17819979 | Where is my order? | Closed | Normal | Jeffrey Rath | — |  Katrina Johns | — | 21h | ○Sent, no reply | — | — | — | Mar 4, 2026 | Mar 11, 2026 | |
| 97165662 | Price match request | Solved | Low | Jeffrey Rath | — | Kaela Friesen | samples | 1d 6h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |
| 22072397 | Return after 30-day window | Solved | Normal | Jeffrey Rath | — |  Garth Dooley | Chat | shade-matchapp | 22h | ○Sent, no reply | — | — | — | Feb 21, 2026 | - |
| 44066247 | Refund not received | Open | Low | Jeffrey Rath | — |  Lily Raynor | Chat | loyaltyreturns | - | —Skipped | — | — | — | Jan 30, 2026 | - |
| 32297616 | Gift card balance question | Closed | Normal | Jeffrey Rath | — | Kaela Friesen | Chat | damagedrefundshade-match | 3h | ●Responded | 5/5 | — | — | Jan 23, 2026 | Jan 29, 2026 |
| 65202442 | Question about product ingredients | Solved | Normal | Jeffrey Rath | — |  Mr. Cade Senger | samplesshade-matchapp | 8h | ●Responded | 10/11 | — | — | Jan 20, 2026 | - | |
| 73857838 | Wholesale order question | Solved | High | Jeffrey Rath | — |  Chaz Renner | vip | 19h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |
| 77213783 | Birthday gift not received | Closed | Normal | Jeffrey Rath | — | Steve O'Conner | — | 5h | ○Sent, no reply | — | — | — | Dec 17, 2025 | Dec 24, 2025 | |
| 36097458 | Gift card balance question | Solved | Normal | Jeffrey Rath | — | Dr. Mandy McLaughlin | returnsappdamaged | 11h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | |
| 30632289 | Insider tier issue | Pending | Normal | Jeffrey Rath | — |  Eula McKenzie | Social | bopissamplesinfluencer | - | —Skipped | — | — | — | Dec 4, 2025 | - |
| 51978588 | Address change after shipping | Solved | Normal | Jeffrey Rath | — |  Amely Pacocha | Phone | refund | 5h | ●Responded | 2/5 | — | — | Dec 4, 2025 | - |
| 91595400 | Price match request | Solved | Normal | Jeffrey Rath | — | Chaz Renner | Phone | influencerrefund | 17h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - |
| 66533337 | Missing items in shipment | Solved | High | Jeffrey Rath | — |  Darryl Jacobi | Chat | app | 2d | ○Sent, no reply | — | — | — | Nov 26, 2025 | - |
| 83581972 | Missing samples in order | Closed | Normal | Jeffrey Rath | — | Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | Nov 20, 2025 | Nov 24, 2025 | |
| 96959250 | Missing samples in order | Solved | Low | Jeffrey Rath | — |  Leonard Waters-Howell | shade-matchgift-card | 6h | ●Responded | 3/5 | — | — | Nov 14, 2025 | - | |
| 62358971 | Where is my order? | Closed | High | Jeffrey Rath | — | Darryl Jacobi | Chat | appgift-card | 3h | ○Sent, no reply | — | — | — | Oct 27, 2025 | Oct 30, 2025 |
| 31346225 | Price match request | Solved | Normal | Jeffrey Rath | — | Steve O'Conner | refund | 23h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 68785427 | Wrong shade sent | Open | Low | Jeffrey Rath | — | Katrina Johns | wholesalegift-card | - | —Skipped | — | — | — | Oct 3, 2025 | - | |
| 18283975 | Pro discount enrollment | Solved | Normal | Jeffrey Rath | — | Julie Hodkiewicz | shade-match | 6h | ●Responded | 5/5 | — | — | Oct 2, 2025 | - | |
| 23763412 | Cancel subscription / Auto-replenish | Solved | Normal | Jeffrey Rath | — | Garth Dooley | refundbopisdamaged | 2h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 52222492 | Price match request | Solved | High | Jeffrey Rath | — | Katrina Johns | loyaltyvipshipping | 5h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |
| 91076993 | Address change after shipping | Solved | Normal | Jeffrey Rath | — | Katrina Johns | Chat | loyaltydamagedsamples | 6h | ●Responded | 5/5 | — | — | Sep 9, 2025 | - |
| 63850136 | Price match request | Open | Normal | Jeffrey Rath | — |  Mr. Eliza Gerhold IV | wholesale | - | —Skipped | — | — | — | Aug 24, 2025 | - | |
| 08202102 | Birthday gift not received | Solved | High | Jeffrey Rath | — | Steve O'Conner | Chat | damaged | 3h | ●Responded | 4/5 | — | — | Aug 21, 2025 | - |
| 07000206 | Discount code not working | Solved | High | Jeffrey Rath | — | Amely Pacocha | Chat | — | 6h | ●Responded | 9/11 | — | — | Aug 21, 2025 | - |
| 36383140 | App crashes at checkout | Solved | Low | Jeffrey Rath | — | Leonard Waters-Howell | Phone | returnsshippingrefund | 1h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - |
| 45944070 | Insider tier issue | Solved | Low | Jeffrey Rath | — | Dr. Mandy McLaughlin | Chat | bopisreturnsapp | 1d 6h | ○Sent, no reply | — | — | — | Jul 30, 2025 | - |
| 27990977 | Cancel subscription / Auto-replenish | Solved | Normal | Jeffrey Rath | — | Chaz Renner | loyaltyshippingapp | 12h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | |
| 23500381 | Cancel order request | Closed | High | Jeffrey Rath | — |  Yazmin Jast | Chat | — | 7h | ●Responded | 1/5 | — | — | Jun 16, 2025 | Jun 19, 2025 |
| 60668340 | Loyalty points not posting | Open | Normal | Jeffrey Rath | — | Dr. Mandy McLaughlin | Phone | wholesalegift-card | - | —Skipped | — | — | — | Jun 7, 2025 | - |
| 73147794 | Influencer code not working | Pending | Normal | Jeffrey Rath | — | Mr. Eliza Gerhold IV | — | - | —Skipped | — | — | — | May 29, 2025 | - | |
| 34875452 | Where is my order? | Solved | Normal | Jeffrey Rath | — |  Vilma Gusikowski | samples | 4h | ○Sent, no reply | — | — | — | May 26, 2025 | - |