Gennaro Jaskolski
jade41@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 92989081Store experience feedback | Gennaro Jaskolski |  Chaz Renner | Dec 31, 2025, 3:15 PM |
| 4/5 | Good. The personalization was decent but missed my undertone. | 07111765Klarna / Afterpay split issue | Gennaro Jaskolski |  Yazmin Jast | Nov 9, 2025, 9:15 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 65643722Discount code not working | Gennaro Jaskolski | Yazmin Jast | Oct 18, 2025, 2:23 AM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 43386084Wrong shade sent | Gennaro Jaskolski |  Steve O'Conner | Oct 13, 2025, 10:23 AM |
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 77538876Insider tier issue | Gennaro Jaskolski |  Kaela Friesen | Sep 6, 2025, 12:27 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 20686755App login problem | Gennaro Jaskolski |  Mr. Cade Senger | Sep 2, 2025, 10:32 AM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 65196161Lost package follow-up | Gennaro Jaskolski |  Oscar O'Hara | Jul 26, 2025, 10:16 AM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 58238442Missing samples in order | Gennaro Jaskolski |  Julie Hodkiewicz | Jul 20, 2025, 6:55 PM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 71009760Where is my order? | Gennaro Jaskolski |  Dr. Mandy McLaughlin | Jul 20, 2025, 4:57 AM |