Bradford Mraz
annette38@hotmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 95692622Allergic reaction concern | Bradford Mraz |  Dr. Mandy McLaughlin | May 22, 2026, 5:41 AM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 46997184Store experience feedback | Bradford Mraz |  Lily Raynor | Apr 30, 2026, 3:06 AM |
| 4/5 | Quick resolution, only had to enter the order number twice. | 86412217Restock alert for backorder | Bradford Mraz |  Darryl Jacobi | Mar 19, 2026, 12:56 PM |
| 4/11 | Quality of CS team has dropped. Used to be great. | 10178541App crashes at checkout | Bradford Mraz |  Mr. Eliza Gerhold IV | Mar 2, 2026, 8:14 AM |
| 4/5 | Add more clean / fragrance-free filters. | 21095710Klarna / Afterpay split issue | Bradford Mraz |  Chaz Renner | Feb 7, 2026, 5:10 AM |
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 35783156Return after 30-day window | Bradford Mraz |  Miss Amber Hintz Sr. | Feb 6, 2026, 12:01 PM |
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 78101436Insider tier issue | Bradford Mraz |  Leonard Waters-Howell | Feb 6, 2026, 1:40 AM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 67086279Wholesale order question | Bradford Mraz |  Vilma Gusikowski | Dec 27, 2025, 6:50 PM |
| 7/11 | Generally good. A few things could be better but no complaints. | 28481989Refund not received | Bradford Mraz |  Garth Dooley | Oct 30, 2025, 12:07 PM |
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 00233323Store experience feedback | Bradford Mraz | Miss Amber Hintz Sr. | Sep 1, 2025, 3:36 AM |
| 5/5 | The app guided me to the right products without being pushy. | 48873628App crashes at checkout | Bradford Mraz | Dr. Mandy McLaughlin | Aug 16, 2025, 12:15 PM |