Bradford Mraz
annette38@hotmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 95692622 | Allergic reaction concern | Solved | Normal | Bradford Mraz | — |  Dr. Mandy McLaughlin | damaged | 3h | ●Responded | 5/5 | — | — | May 20, 2026 | - | |
| 46997184 | Store experience feedback | Solved | Normal | Bradford Mraz | — |  Lily Raynor | wholesale | 4h | ●Responded | 5/5 | — | — | Apr 28, 2026 | - | |
| 93575162 | Missing items in shipment | Closed | High | Bradford Mraz | — |  Faith Hilll | wholesalevipfragrance | 1d 23h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 26, 2026 | |
| 81983752 | BOPIS order cancelled at store | Solved | Normal | Bradford Mraz | — |  Garth Dooley | Chat | fragranceinfluencer | 1d | ○Sent, no reply | — | — | — | Apr 11, 2026 | - |
| 34987749 | Store experience feedback | Closed | Normal | Bradford Mraz | — |  Mr. Cade Senger | shade-matchshipping | 6d 10h | ○Sent, no reply | — | — | — | Apr 9, 2026 | Apr 17, 2026 | |
| 02962372 | Klarna / Afterpay split issue | Closed | High | Bradford Mraz | — | Dr. Mandy McLaughlin | Chat | shippingrefund | 5h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Mar 30, 2026 |
| 26168273 | Wrong shade sent | Solved | Low | Bradford Mraz | — |  Kip Schroeder IV | Chat | — | 12h | ○Sent, no reply | — | — | — | Mar 24, 2026 | - |
| 60219802 | Insider tier issue | Solved | Normal | Bradford Mraz | — |  Amely Pacocha | wholesale | 18h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |
| 00203794 | Klarna / Afterpay split issue | Closed | Normal | Bradford Mraz | — |  Katrina Johns | influencerdamaged | 11h | ○Sent, no reply | — | — | — | Mar 16, 2026 | Mar 21, 2026 | |
| 86412217 | Restock alert for backorder | Solved | Normal | Bradford Mraz | — |  Darryl Jacobi | returnsbopis | 2d 18h | ●Responded | 4/5 | — | — | Mar 16, 2026 | - | |
| 38495641 | Refund not received | Solved | High | Bradford Mraz | — |  Mr. Eliza Gerhold IV | wholesaleshippinggift-card | 1h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |
| 20502205 | Allergic reaction concern | Solved | Low | Bradford Mraz | — |  Mr. Skyla Trantow | refund | 6h | ⊘Not fired | — | — | — | Mar 10, 2026 | - | |
| 70849652 | Question about product ingredients | Closed | Normal | Bradford Mraz | — |  Mr. Lonie Hudson | refundbopis | 1h | ⊘Not fired | — | — | — | Feb 28, 2026 | Mar 3, 2026 | |
| 10178541 | App crashes at checkout | Solved | Normal | Bradford Mraz | — | Mr. Eliza Gerhold IV | Phone | appshade-match | 1d 12h | ●Responded | 4/11 | — | — | Feb 28, 2026 | - |
| 77577618 | Loyalty points not posting | Solved | Normal | Bradford Mraz | — |  Kaela Friesen | Chat | — | 1d 19h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - |
| 20209911 | Restock alert for backorder | Closed | Normal | Bradford Mraz | — |  Vilma Gusikowski | gift-cardrefundshipping | 9h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 10, 2026 | |
| 27556052 | Discount code not working | Closed | Low | Bradford Mraz | — |  Oscar O'Hara | — | 4d 1h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 16, 2026 | |
| 21095710 | Klarna / Afterpay split issue | Closed | Normal | Bradford Mraz | — |  Chaz Renner | shippingshade-match | 1d 13h | ●Responded | 4/5 | — | — | Feb 5, 2026 | Feb 11, 2026 | |
| 35783156 | Return after 30-day window | Solved | Low | Bradford Mraz | — |  Miss Amber Hintz Sr. | Chat | — | 4h | ●Responded | 4/5 | — | — | Feb 5, 2026 | - |
| 78101436 | Insider tier issue | Solved | Normal | Bradford Mraz | — |  Leonard Waters-Howell | Chat | shade-matchreturnsshipping | 6h | ●Responded | 5/5 | — | — | Feb 5, 2026 | - |
| 75585997 | Cancel subscription / Auto-replenish | Closed | Normal | Bradford Mraz | — | Mr. Eliza Gerhold IV | wholesaleinfluencer | 1h | ○Sent, no reply | — | — | — | Jan 27, 2026 | Feb 2, 2026 | |
| 98285296 | Missing samples in order | Closed | Low | Bradford Mraz | — | Kip Schroeder IV | — | 4h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 13, 2026 | |
| 67086279 | Wholesale order question | Solved | Normal | Bradford Mraz | — | Vilma Gusikowski | — | 11h | ●Responded | 9/11 | — | — | Dec 26, 2025 | - | |
| 44181762 | Refund not received | Closed | Normal | Bradford Mraz | — | Faith Hilll | shade-matchinfluencershipping | 7h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Dec 28, 2025 | |
| 55339951 | Shipping cost question | Solved | Normal | Bradford Mraz | — | Garth Dooley | — | 6h | ⊘Not fired | — | — | — | Dec 2, 2025 | - | |
| 28481989 | Refund not received | Closed | Normal | Bradford Mraz | — | Garth Dooley | Chat | wholesaleshippingapp | 1h | ●Responded | 7/11 | — | — | Oct 28, 2025 | Nov 2, 2025 |
| 74253779 | Missing samples in order | Solved | High | Bradford Mraz | — | Vilma Gusikowski | — | 1d 8h | ○Sent, no reply | — | — | — | Oct 19, 2025 | - | |
| 68792290 | Refund not received | Closed | Urgent | Bradford Mraz | — | Chaz Renner | wholesale | 2h | ○Sent, no reply | — | — | — | Sep 21, 2025 | Sep 24, 2025 | |
| 73995122 | Pro discount enrollment | Closed | Normal | Bradford Mraz | — |  Tommy Kuvalis | Chat | samples | 6h | ○Sent, no reply | — | — | — | Sep 10, 2025 | Sep 17, 2025 |
| 00233323 | Store experience feedback | Solved | Normal | Bradford Mraz | — | Miss Amber Hintz Sr. | gift-carddamagedsamples | 2d 16h | ●Responded | 3/5 | — | — | Aug 28, 2025 | - | |
| 69234077 | App login problem | Solved | Urgent | Bradford Mraz | — |  Julie Hodkiewicz | fragrance | 4h | ○Sent, no reply | — | — | — | Aug 20, 2025 | - | |
| 76400062 | Store experience feedback | Solved | Low | Bradford Mraz | — | Dr. Mandy McLaughlin | Chat | fragrancevip | 1h | ○Sent, no reply | — | — | — | Aug 18, 2025 | - |
| 48873628 | App crashes at checkout | Solved | Normal | Bradford Mraz | — | Dr. Mandy McLaughlin | app | 6h | ●Responded | 5/5 | — | — | Aug 14, 2025 | - | |
| 32542480 | Gift card balance question | Closed | Normal | Bradford Mraz | — | Mr. Skyla Trantow | Chat | fragrancebopisapp | 7h | ⊘Not fired | — | — | — | Aug 7, 2025 | Aug 8, 2025 |
| 38011467 | Cancel order request | Solved | Normal | Bradford Mraz | — | Faith Hilll | gift-cardshippingloyalty | 1h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | |
| 61584241 | Discount code not working | Solved | Normal | Bradford Mraz | — | Lily Raynor | samples | 2d 11h | ○Sent, no reply | — | — | — | Jul 9, 2025 | - | |
| 22148168 | Wholesale order question | Pending | Normal | Bradford Mraz | — | Tommy Kuvalis | — | - | —Skipped | — | — | — | Jun 30, 2025 | - | |
| 05718506 | App crashes at checkout | Pending | Normal | Bradford Mraz | — |  Ignatius Cummerata | Chat | loyaltyapp | - | —Skipped | — | — | — | Jun 18, 2025 | - |
| 52400415 | BOPIS order cancelled at store | Closed | Normal | Bradford Mraz | — | Julie Hodkiewicz | — | 1d 3h | ○Sent, no reply | — | — | — | Jun 6, 2025 | Jun 14, 2025 |