Milo Koepp
norman.schuppe@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 92910788Missing samples in order | Milo Koepp |  Steve O'Conner | May 1, 2026, 7:45 AM |
| 1/11 | Won't recommend until the basics are fixed. | 22375257App crashes at checkout | Milo Koepp |  Miss Amber Hintz Sr. | Jan 28, 2026, 9:58 PM |
| 1/5 | Treated like I was lying about the missing items. Insulting. | 15425215Allergic reaction concern | Milo Koepp |  Eula McKenzie | Jan 6, 2026, 1:33 AM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 88657258Shipping cost question | Milo Koepp |  Oscar O'Hara | Dec 26, 2025, 12:37 PM |
| 5/5 | More inclusive shade ranges would be huge. | 87365454Allergic reaction concern | Milo Koepp |  Vilma Gusikowski | Oct 23, 2025, 9:27 AM |
| 9/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 19942989Address change after shipping | Milo Koepp |  Jacklyn Dare | Aug 15, 2025, 2:37 AM |
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 12727865Pro discount enrollment | Milo Koepp |  Mr. Skyla Trantow | Aug 9, 2025, 5:16 AM |
| 1/5 | Three weeks, four agents, still no refund. | 40490658Wrong shade sent | Milo Koepp |  Darryl Jacobi | Aug 6, 2025, 12:13 AM |
| 3/5 | Average first experience. App is okay. | 06535927Order arrived damaged | Milo Koepp | Steve O'Conner | Jun 22, 2025, 1:26 AM |