Marlee Block
abel95@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 28879703Where is my order? | Marlee Block |  Amely Pacocha | May 17, 2026, 6:16 PM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 32431969Klarna / Afterpay split issue | Marlee Block |  Faith Hilll | May 15, 2026, 9:07 AM |
| 4/5 | Nice intro. The routine builder felt rushed. | 71324076Loyalty points not posting | Marlee Block |  Mr. Eliza Gerhold IV | May 4, 2026, 5:35 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 22443705BOPIS pickup not ready | Marlee Block |  Julie Hodkiewicz | Apr 10, 2026, 4:16 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 14436232Klarna / Afterpay split issue | Marlee Block |  Tommy Kuvalis | Mar 25, 2026, 9:05 PM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 77294787Price match request | Marlee Block | Mr. Eliza Gerhold IV | Mar 21, 2026, 5:24 PM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 76713561Item authenticity concern | Marlee Block | Amely Pacocha | Mar 17, 2026, 1:23 PM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 99954913Item authenticity concern | Marlee Block |  Kaela Friesen | Dec 1, 2025, 2:13 PM |
| 5/5 | Easiest return I've ever done. Just printed the label and dropped it off. | 47011714Loyalty points not posting | Marlee Block |  Miss Amber Hintz Sr. | Oct 2, 2025, 6:50 PM |
| 5/5 | Got my Insider perks set up in under a minute. | 25107725Return after 30-day window | Marlee Block |  Steve O'Conner | Sep 11, 2025, 11:45 AM |
| 4/5 | Loyalty program for non-Insiders too. | 69977417Insider tier issue | Marlee Block |  Mr. Cade Senger | Jul 9, 2025, 8:52 PM |