Marlee Block
abel95@gmail.com
Showing 1 - 40 of 40
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 81141877 | Cancel subscription / Auto-replenish | Pending | Normal | Marlee Block | — |  Mr. Skyla Trantow | fragrancewholesaleloyalty | - | —Skipped | — | — | — | May 21, 2026 | - | |
| 28879703 | Where is my order? | Solved | High | Marlee Block | — |  Amely Pacocha | returns | 4h | ●Responded | 5/5 | — | — | May 15, 2026 | - | |
| 32431969 | Klarna / Afterpay split issue | Solved | Normal | Marlee Block | — |  Faith Hilll | Phone | fragrance | 4h | ●Responded | 5/5 | — | — | May 14, 2026 | - |
| 71324076 | Loyalty points not posting | Solved | Normal | Marlee Block | — |  Mr. Eliza Gerhold IV | Phone | gift-cardsamples | 23h | ●Responded | 4/5 | — | — | May 1, 2026 | - |
| 41817452 | Shipping cost question | Solved | Normal | Marlee Block | — |  Eula McKenzie | Social | wholesaleshippinggift-card | 1d 13h | ⊘Not fired | — | — | — | Apr 30, 2026 | - |
| 16757158 | Question about product ingredients | Pending | Low | Marlee Block | — |  Jacklyn Dare | Chat | vipshade-match | - | —Skipped | — | — | — | Apr 25, 2026 | - |
| 22443705 | BOPIS pickup not ready | Closed | Normal | Marlee Block | — |  Julie Hodkiewicz | Chat | returnsvipwholesale | 1h | ●Responded | 5/5 | — | — | Apr 10, 2026 | Apr 14, 2026 |
| 14436232 | Klarna / Afterpay split issue | Solved | Normal | Marlee Block | — |  Tommy Kuvalis | — | 1d | ●Responded | 5/5 | — | — | Mar 23, 2026 | - | |
| 77294787 | Price match request | Solved | Urgent | Marlee Block | — | Mr. Eliza Gerhold IV | shade-matchvip | 2d 6h | ●Responded | 4/5 | — | — | Mar 18, 2026 | - | |
| 11194516 | Wholesale order question | Closed | Low | Marlee Block | — |  Darryl Jacobi | fragrancesamplesdamaged | 1d | ○Sent, no reply | — | — | — | Mar 17, 2026 | Mar 21, 2026 | |
| 76713561 | Item authenticity concern | Closed | Low | Marlee Block | — | Amely Pacocha | — | 1d 11h | ●Responded | 9/11 | — | — | Mar 14, 2026 | Mar 23, 2026 | |
| 65020718 | BOPIS order cancelled at store | Solved | High | Marlee Block | — |  Dr. Mandy McLaughlin | shipping | 4h | ○Sent, no reply | — | — | — | Mar 11, 2026 | - | |
| 43680243 | Missing items in shipment | Solved | Low | Marlee Block | — |  Mr. Lonie Hudson | — | 5h | ⊘Not fired | — | — | — | Mar 4, 2026 | - | |
| 07714941 | Pro discount enrollment | Solved | Normal | Marlee Block | — |  Mr. Cade Senger | damaged | 14h | ⊘Not fired | — | — | — | Jan 27, 2026 | - | |
| 82684280 | BOPIS pickup not ready | Solved | Normal | Marlee Block | — |  Kaela Friesen | shade-matchreturns | 4h | ○Sent, no reply | — | — | — | Jan 22, 2026 | - | |
| 65062141 | Address change after shipping | Closed | Normal | Marlee Block | — | Mr. Lonie Hudson | shipping | 1h | ○Sent, no reply | — | — | — | Jan 21, 2026 | Jan 28, 2026 | |
| 69063697 | Allergic reaction concern | Solved | High | Marlee Block | — | Eula McKenzie | returnsfragrancedamaged | 9d 19h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |
| 59315769 | Missing items in shipment | Closed | Normal | Marlee Block | — | Jacklyn Dare | gift-cardapp | 6h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 18, 2025 | |
| 52401559 | Restock alert for backorder | Closed | Urgent | Marlee Block | — | Eula McKenzie | shade-matchfragrancebopis | 14h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 16, 2025 | |
| 99954913 | Item authenticity concern | Solved | Normal | Marlee Block | — | Kaela Friesen | Chat | vipwholesalegift-card | 21h | ●Responded | 4/5 | — | — | Nov 29, 2025 | - |
| 78350432 | Cancel order request | Closed | Normal | Marlee Block | — | Jacklyn Dare | samplesgift-card | 12h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 6, 2025 | |
| 75301133 | Item authenticity concern | Pending | Low | Marlee Block | — |  Chaz Renner | shipping | - | —Skipped | — | — | — | Oct 31, 2025 | - | |
| 19905036 | Refund not received | Closed | Normal | Marlee Block | — | Mr. Skyla Trantow | — | 1d 18h | ○Sent, no reply | — | — | — | Oct 31, 2025 | Nov 7, 2025 | |
| 47011714 | Loyalty points not posting | Solved | Normal | Marlee Block | — |  Miss Amber Hintz Sr. | influencershade-matchvip | 3h | ●Responded | 5/5 | — | — | Oct 2, 2025 | - | |
| 41133856 | Address change after shipping | Solved | Normal | Marlee Block | — |  Garth Dooley | Chat | vip | 6h | ○Sent, no reply | — | — | — | Sep 24, 2025 | - |
| 51266408 | Address change after shipping | Solved | Normal | Marlee Block | — | Jacklyn Dare | Chat | — | 1h | ⊘Not fired | — | — | — | Sep 19, 2025 | - |
| 25107725 | Return after 30-day window | Closed | Normal | Marlee Block | — |  Steve O'Conner | Chat | damagedrefundsamples | 2h | ●Responded | 5/5 | — | — | Sep 10, 2025 | Sep 16, 2025 |
| 10495480 | Influencer code not working | Closed | Normal | Marlee Block | — | Chaz Renner | Chat | bopis | 1d 5h | ○Sent, no reply | — | — | — | Sep 9, 2025 | Sep 12, 2025 |
| 66411626 | Cancel subscription / Auto-replenish | Solved | Normal | Marlee Block | — | Jacklyn Dare | Chat | app | 7h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - |
| 88080898 | Loyalty points not posting | Closed | Normal | Marlee Block | — | Mr. Cade Senger | — | 4h | ⊘Not fired | — | — | — | Aug 21, 2025 | Aug 25, 2025 | |
| 75536233 | Lost package follow-up | Solved | Low | Marlee Block | — | Amely Pacocha | samples | 6h | ○Sent, no reply | — | — | — | Aug 4, 2025 | - | |
| 94193191 | Item authenticity concern | Closed | Normal | Marlee Block | — | Jacklyn Dare | Chat | — | 8h | ○Sent, no reply | — | — | — | Jul 25, 2025 | Jul 29, 2025 |
| 97787022 | Price match request | Solved | Normal | Marlee Block | — | Faith Hilll | — | 3h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |
| 69977417 | Insider tier issue | Closed | Normal | Marlee Block | — | Mr. Cade Senger | refundwholesaleinfluencer | 5h | ●Responded | 4/5 | — | — | Jul 8, 2025 | Jul 14, 2025 | |
| 01852420 | Lost package follow-up | Closed | Low | Marlee Block | — | Chaz Renner | shippingloyalty | 22h | ⊘Not fired | — | — | — | Jul 6, 2025 | Jul 8, 2025 | |
| 83596386 | Wholesale order question | Solved | Low | Marlee Block | — |  Lily Raynor | Chat | — | 10h | ⊘Not fired | — | — | — | Jun 27, 2025 | - |
| 84373521 | Klarna / Afterpay split issue | Closed | Low | Marlee Block | — | Kaela Friesen | — | 5h | ○Sent, no reply | — | — | — | Jun 12, 2025 | Jun 15, 2025 | |
| 07092582 | BOPIS pickup not ready | Solved | Low | Marlee Block | — | Lily Raynor | — | 3h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |
| 92416278 | Cancel order request | Pending | Normal | Marlee Block | — | Darryl Jacobi | loyaltyfragrancedamaged | - | —Skipped | — | — | — | Jun 5, 2025 | - | |
| 58267220 | App crashes at checkout | Closed | Normal | Marlee Block | — |  Ignatius Cummerata | — | 3h | ⊘Not fired | — | — | — | Jun 2, 2025 | Jun 8, 2025 |