Yasmeen Schuster II
margarette_hammes@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 63711270Price match request | Yasmeen Schuster II |  Eula McKenzie | Feb 27, 2026, 8:57 PM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 78674258Pro discount enrollment | Yasmeen Schuster II |  Garth Dooley | Jan 8, 2026, 9:51 PM |
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 86889263Insider tier issue | Yasmeen Schuster II |  Mr. Skyla Trantow | Jan 2, 2026, 4:59 AM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 12499994Restock alert for backorder | Yasmeen Schuster II |  Leonard Waters-Howell | Dec 12, 2025, 5:40 AM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 95278902Cancel subscription / Auto-replenish | Yasmeen Schuster II |  Darryl Jacobi | Oct 23, 2025, 1:12 PM |
| 2/5 | Welcome email had broken links. | 84003623Foundation match help | Yasmeen Schuster II | Eula McKenzie | Oct 11, 2025, 3:38 PM |
| 5/5 | Got my Insider perks set up in under a minute. | 25102427Cancel order request | Yasmeen Schuster II | Leonard Waters-Howell | Aug 29, 2025, 2:31 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 50258150App login problem | Yasmeen Schuster II |  Mr. Cade Senger | Aug 10, 2025, 5:14 PM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 15326561Loyalty points not posting | Yasmeen Schuster II |  Kaela Friesen | Jul 30, 2025, 7:22 PM |
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 64291457Discount code not working | Yasmeen Schuster II | Leonard Waters-Howell | Jun 27, 2025, 1:57 AM |
| 5/5 | Got my Insider perks set up in under a minute. | 13650767Lost package follow-up | Yasmeen Schuster II |  Dr. Mandy McLaughlin | Jun 21, 2025, 10:57 PM |