Bruce Kozey
sid_gleichner-damore@yahoo.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 41031584Cancel subscription / Auto-replenish | Bruce Kozey |  Julie Hodkiewicz | Mar 29, 2026, 9:07 AM |
| 9/11 | Big fan. Their customer service has saved me more than once. | 29920914Allergic reaction concern | Bruce Kozey |  Amely Pacocha | Mar 10, 2026, 6:20 AM |
| 7/11 | Pretty good. Selection is great, service is hit or miss. | 36442036Return after 30-day window | Bruce Kozey |  Kip Schroeder IV | Mar 3, 2026, 1:37 PM |
| 3/5 | Add more clean / fragrance-free filters. | 51324104Shipping cost question | Bruce Kozey |  Leonard Waters-Howell | Feb 27, 2026, 7:45 PM |
| 1/5 | Agents kept transferring me, no one took ownership. | 70512225Missing samples in order | Bruce Kozey |  Chaz Renner | Feb 14, 2026, 4:44 PM |
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 86431194App login problem | Bruce Kozey |  Darryl Jacobi | Dec 3, 2025, 3:50 AM |
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 13776007App crashes at checkout | Bruce Kozey | Julie Hodkiewicz | Jul 29, 2025, 6:50 PM |
| 4/5 | Easier returns from international addresses. | 39540042Gift card balance question | Bruce Kozey |  Mr. Cade Senger | Jul 11, 2025, 12:41 AM |
| 5/5 | Better packaging — less plastic. | 10564321Store experience feedback | Bruce Kozey | Darryl Jacobi | Jul 10, 2025, 12:51 PM |
| 10/11 | The selection, the service, the app — all top tier. | 71760433Cancel subscription / Auto-replenish | Bruce Kozey | Leonard Waters-Howell | Jun 27, 2025, 9:06 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 15254616Influencer code not working | Bruce Kozey |  Vilma Gusikowski | Jun 13, 2025, 2:50 PM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 95295412Wholesale order question | Bruce Kozey |  Jacklyn Dare | Jun 6, 2025, 3:21 AM |