Juana Cruickshank
germaine_jacobs93@hotmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Resolved fine. Agent had to look up my purchase, took a minute. | 69814375Cancel order request | Apr 3, 2026, 1:59 PM | ||
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 68845084Cancel order request | Jan 11, 2026, 1:54 AM | ||
| 9/11 | Bloom understands what a beauty customer actually wants. | 49464349Item authenticity concern | Dec 11, 2025, 9:43 PM | ||
| 2/5 | Not great. The product arrived broken, replacement also broken. | 09020240Shipping cost question | Dec 4, 2025, 5:26 AM | ||
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 35195902Question about product ingredients | Sep 18, 2025, 7:40 PM | ||
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 24799560Restock alert for backorder | Sep 16, 2025, 4:27 PM | ||
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 75981034Store experience feedback | Aug 18, 2025, 6:11 PM | ||
| 2/5 | Not great. The product arrived broken, replacement also broken. | 39911518Missing samples in order | May 30, 2025, 5:03 PM |