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CustomersMr. Luis Kuhn

Mr. Luis Kuhn

madilyn.streich@yahoo.com
Tickets39Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Mailed me a replacement powder after mine arrived broken. Quick and gracious.95134244Return after 30-day windowMr. Luis KuhnKatrina JohnsMay 20, 2026, 4:56 PM
5/5Resolved my issue and even taught me how to use the new app features. Excellent.13887020App login problemMr. Luis KuhnChaz RennerMar 6, 2026, 1:13 AM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.64748768Shipping cost questionMr. Luis KuhnMiss Amber Hintz Sr.Mar 1, 2026, 1:27 PM
2/5App kept asking for the same info on different screens.56698693Wholesale order questionMr. Luis KuhnKaela FriesenJan 4, 2026, 7:05 AM
5/5Quick, kind, and they actually solved my problem on the first message.30276917Lost package follow-upMr. Luis KuhnDarryl JacobiNov 4, 2025, 11:47 AM
9/11Recommend to anyone who'll listen. Best loyalty program in the space.48571321Klarna / Afterpay split issueMr. Luis KuhnAmely PacochaOct 20, 2025, 8:06 PM
10/11Would recommend in a heartbeat. The samples program alone is worth signing up for.46984307Return after 30-day windowMr. Luis KuhnMr. Lonie HudsonOct 14, 2025, 4:21 AM
7/11It works. Wouldn't go out of my way to recommend it.02195918Shipping cost questionMr. Luis KuhnAmely PacochaSep 7, 2025, 5:48 AM
9/11Big fan. Their customer service has saved me more than once.43642663Foundation match helpMr. Luis KuhnGarth DooleyAug 19, 2025, 5:32 PM
3/5Fine. The agent was friendly but seemed unsure of the answer.98942722Missing samples in orderMr. Luis KuhnEula McKenzieJul 31, 2025, 12:52 PM
5/5First time ordering and I'll definitely be back. Smooth from start to finish.50929291Lost package follow-upMr. Luis KuhnAmely PacochaJun 30, 2025, 1:32 PM
5/5Couldn't be happier. They threw in extra samples I'd been wanting to try.22463278Cancel order requestMr. Luis KuhnChaz RennerJun 11, 2025, 4:37 PM
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Properties

Customer
Name
Mr. Luis Kuhn
Email
madilyn.streich@yahoo.com
Loyalty tier
Gold
Company
—
Skin type
sensitive
Loyalty points
13,954
Lifetime spend
740
Last purchase
Apr 19, 2026
Skin tone
fair
Foundation shade
10C
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Drunk Elephant, Rare Beauty
YTD spend
3,918
App installed
Yes
App last opened
May 17, 2026
Email subscribed
—
Marketing segment
—
Last purchase amount
38
Total orders
—
Preferred category
skincare
Tickets
Tickets
39
Last seen
May 19, 2026
Responses
Avg rating
5.75