Krista Franecki
katrina85@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 26469200Wholesale order question | Krista Franecki |  Mr. Cade Senger | Apr 16, 2026, 2:08 AM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 25350844Allergic reaction concern | Krista Franecki |  Tommy Kuvalis | Jan 2, 2026, 7:53 AM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 02170298Lost package follow-up | Krista Franecki |  Dr. Mandy McLaughlin | Oct 27, 2025, 7:32 PM |
| 5/5 | Improve the in-store digital experience. | 46135867Shipping cost question | Krista Franecki |  Steve O'Conner | Oct 18, 2025, 7:08 AM |
| 7/11 | The Insider program is okay. Not as good as some competitors. | 57525613Cancel order request | Krista Franecki | Tommy Kuvalis | Aug 30, 2025, 4:37 AM |
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 13915405Price match request | Krista Franecki |  Leonard Waters-Howell | Aug 28, 2025, 4:10 PM |
| 5/5 | Faster shipping would make me shop here exclusively. | 74385812Wholesale order question | Krista Franecki | Dr. Mandy McLaughlin | Aug 21, 2025, 5:26 PM |
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 44225936Price match request | Krista Franecki |  Mr. Eliza Gerhold IV | Jun 29, 2025, 7:06 AM |
| 3/5 | Resolved after a long wait. Process needs streamlining. | 31090085Address change after shipping | Krista Franecki |  Vilma Gusikowski | Jun 2, 2025, 8:59 AM |