Immanuel Hayes
pinkie_schmidt@gmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Returned three items from one order with one label. Brilliant. | 27767263Influencer code not working | Immanuel Hayes |  Dr. Mandy McLaughlin | May 14, 2026, 4:06 PM |
| 1/5 | Wasted my entire afternoon trying to get a damaged item replaced. | 29224665Loyalty points not posting | Immanuel Hayes |  Faith Hilll | Mar 23, 2026, 6:19 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 11529049Refund not received | Immanuel Hayes |  Yazmin Jast | Nov 7, 2025, 6:57 PM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 97229964Klarna / Afterpay split issue | Immanuel Hayes |  Mr. Lonie Hudson | Nov 6, 2025, 1:50 PM |
| 3/5 | Eventually solved, but the process wasn't intuitive. | 28318148App login problem | Immanuel Hayes |  Miss Amber Hintz Sr. | Sep 18, 2025, 4:18 PM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 82139700Missing samples in order | Immanuel Hayes |  Julie Hodkiewicz | Aug 21, 2025, 5:12 PM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 81101233Discount code not working | Immanuel Hayes |  Ignatius Cummerata | Jun 29, 2025, 4:02 PM |