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CustomersLana Corwin

Lana Corwin

dale.berge@yahoo.com
Tickets39Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Refund process was straightforward, just took a beat to find the right link.32324708Wrong shade sentLana CorwinYazmin JastFeb 22, 2026, 3:47 AM
5/5Quick, kind, and they actually solved my problem on the first message.07617180BOPIS order cancelled at storeLana CorwinKatrina JohnsFeb 21, 2026, 3:10 AM
5/5Quick refund, clear communication, and they upgraded my shipping for the next order.15953998Item authenticity concernLana CorwinMr. Skyla TrantowNov 23, 2025, 6:05 AM
10/11Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly.00471201Item authenticity concernLana CorwinGarth DooleyNov 20, 2025, 1:32 PM
5/5Loved the personalized note in my order. Small touch, big impact.52376185App login problemLana CorwinKip Schroeder IVNov 2, 2025, 7:52 PM
5/5Lightning fast response, fixed my Insider points balance in one message.82287427Refund not receivedLana CorwinKaela FriesenOct 25, 2025, 5:48 PM
4/5Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised.69624655BOPIS pickup not readyLana CorwinKip Schroeder IVOct 22, 2025, 12:42 AM
10/11The brand range alone makes it worth it. Service makes it lifelong.92397205App login problemLana CorwinVilma GusikowskiOct 8, 2025, 3:47 AM
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Properties

Customer
Name
Lana Corwin
Email
dale.berge@yahoo.com
Loyalty tier
Gold
Company
—
Skin type
oily
Loyalty points
4,276
Lifetime spend
1,478
Last purchase
Mar 16, 2026
Skin tone
—
Foundation shade
52W
Skin concerns
dullness, uneven-texture, dryness
Allergies / restrictions
latex-allergy, paraben-free
Favorite brands
Dior
YTD spend
570
App installed
No
App last opened
May 12, 2026
Email subscribed
No
Marketing segment
active
Last purchase amount
195
Total orders
3
Preferred category
makeup
Tickets
Tickets
39
Last seen
May 20, 2026
Responses
Avg rating
6.00