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CustomersJanis Collins

Janis Collins

cassandre_dickinson36@hotmail.com
Tickets28Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Quick, kind, and they actually solved my problem on the first message.09429389Question about product ingredientsJanis CollinsDarryl JacobiMay 13, 2026, 5:20 AM
5/5Couldn't have been more helpful. Got an Elite member upgrade after one chat.04419284Refund not receivedJanis CollinsJulie HodkiewiczApr 8, 2026, 11:18 PM
10/11I tell everyone — Bloom is doing beauty retail right.60571283App login problemJanis CollinsMr. Skyla TrantowApr 8, 2026, 4:19 PM
5/5Quick refund, clear communication, and they upgraded my shipping for the next order.66620094Question about product ingredientsJanis CollinsMiss Amber Hintz Sr.Mar 3, 2026, 10:35 PM
4/5Helpful, just felt rushed at the end of the conversation.96291142Price match requestJanis CollinsSteve O'ConnerNov 27, 2025, 7:10 PM
5/5Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged.14659581Discount code not workingJanis CollinsJacklyn DareOct 17, 2025, 12:30 AM
7/11Generally good. A few things could be better but no complaints.16207377Restock alert for backorderJanis CollinsLeonard Waters-HowellOct 14, 2025, 7:01 AM
1/5More transparent product authenticity guarantees.68744997Address change after shippingJanis CollinsLily RaynorJun 18, 2025, 2:51 PM
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Properties

Customer
Name
Janis Collins
Email
cassandre_dickinson36@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
sensitive
Loyalty points
12,234
Lifetime spend
312
Last purchase
Mar 10, 2026
Skin tone
light-medium
Foundation shade
—
Skin concerns
dullness, redness, anti-aging
Allergies / restrictions
paraben-free, nickel-allergy
Favorite brands
Maison Margiela, Fenty Beauty, Le Labo
YTD spend
3,426
App installed
No
App last opened
May 14, 2026
Email subscribed
Yes
Marketing segment
—
Last purchase amount
120
Total orders
—
Preferred category
skincare
Tickets
Tickets
28
Last seen
May 14, 2026
Responses
Avg rating
5.25