Rolando Hodkiewicz
Crown Department Stores·daryl_little62@crowndept.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/11 | The Insider perks feel watered down compared to two years ago. | 72356502Question about product ingredients | Rolando Hodkiewicz |  Leonard Waters-Howell | Apr 15, 2026, 3:25 AM |
| 2/5 | Agent didn't actually solve the issue, just told me to wait. | 73063774Refund not received | Rolando Hodkiewicz |  Katrina Johns | Jan 20, 2026, 7:59 PM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 08631351Price match request | Rolando Hodkiewicz | Leonard Waters-Howell | Dec 20, 2025, 11:29 AM |
| 2/5 | Got brushed off when I asked about the damaged shipment. | 97802977Wrong shade sent | Rolando Hodkiewicz |  Eula McKenzie | Dec 18, 2025, 11:07 AM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 99302297Address change after shipping | Rolando Hodkiewicz |  Mr. Skyla Trantow | Dec 5, 2025, 1:09 AM |
| 4/11 | The app is slow and buggy now. Lost trust in the brand. | 18219854Klarna / Afterpay split issue | Rolando Hodkiewicz |  Garth Dooley | Sep 23, 2025, 9:29 PM |
| 2/5 | Promised a callback that never came. | 97585696Pro discount enrollment | Rolando Hodkiewicz |  Miss Amber Hintz Sr. | Sep 6, 2025, 4:43 PM |
| 2/5 | Integrate the wishlist with stock alerts. | 81616903Loyalty points not posting | Rolando Hodkiewicz |  Vilma Gusikowski | Jul 29, 2025, 12:09 AM |
| 2/5 | Agent didn't actually solve the issue, just told me to wait. | 79749322Klarna / Afterpay split issue | Rolando Hodkiewicz |  Yazmin Jast | Jun 6, 2025, 8:03 AM |