Nia Reynolds
eric_kulas-olson@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Improve the BOPIS experience in stores. | 01538365Influencer code not working | Nia Reynolds |  Dr. Mandy McLaughlin | May 7, 2026, 10:23 PM |
| 4/5 | Nice agent. Would have been nice to get a small gesture after the order was so delayed. | 13949435Lost package follow-up | Nia Reynolds |  Chaz Renner | Mar 6, 2026, 3:38 PM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 81676169Shipping cost question | Nia Reynolds |  Faith Hilll | Mar 5, 2026, 4:13 PM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 31870898Store experience feedback | Nia Reynolds |  Ignatius Cummerata | Dec 28, 2025, 11:52 AM |
| 1/11 | Service has gotten noticeably worse over the last year. | 55513118Loyalty points not posting | Nia Reynolds |  Mr. Cade Senger | Nov 16, 2025, 7:11 AM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 46235122Discount code not working | Nia Reynolds |  Jacklyn Dare | Oct 21, 2025, 1:26 AM |
| 4/5 | Liked it overall. The first push notification came too soon after signup. | 58332729Lost package follow-up | Nia Reynolds |  Kaela Friesen | Sep 21, 2025, 8:34 PM |
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 66429458Influencer code not working | Nia Reynolds | Faith Hilll | Sep 17, 2025, 7:07 PM |
| 4/11 | Customer service made me feel like I was being scammed for filing a return. | 45872756BOPIS pickup not ready | Nia Reynolds |  Julie Hodkiewicz | Jun 18, 2025, 9:48 AM |