Nia Reynolds
eric_kulas-olson@gmail.com
Showing 1 - 43 of 43
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 73379149 | Refund not received | Solved | Normal | Nia Reynolds | — |  Steve O'Conner | refundloyalty | 15h | ○Sent, no reply | — | — | — | May 21, 2026 | - | |
| 46886707 | Question about product ingredients | Solved | Low | Nia Reynolds | — |  Vilma Gusikowski | Chat | influencer | 5h | ○Sent, no reply | — | — | — | May 17, 2026 | - |
| 27548165 | Store experience feedback | Solved | Normal | Nia Reynolds | — |  Lily Raynor | Chat | shipping | 5h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 58019899 | Shipping cost question | Closed | Normal | Nia Reynolds | — |  Amely Pacocha | Chat | — | 5h | ○Sent, no reply | — | — | — | May 8, 2026 | May 15, 2026 |
| 01538365 | Influencer code not working | Solved | Normal | Nia Reynolds | — |  Dr. Mandy McLaughlin | Chat | bopisreturnsdamaged | 6h | ●Responded | 5/5 | — | — | May 7, 2026 | - |
| 20112929 | Restock alert for backorder | Solved | Normal | Nia Reynolds | — |  Yazmin Jast | — | 1h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |
| 15404231 | Price match request | Solved | Low | Nia Reynolds | — |  Garth Dooley | returnsgift-card | 9h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |
| 16080124 | Item authenticity concern | Solved | Normal | Nia Reynolds | — |  Jacklyn Dare | vipfragranceloyalty | 9h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |
| 08183662 | App login problem | Solved | Normal | Nia Reynolds | — |  Mr. Skyla Trantow | — | 1d 9h | ○Sent, no reply | — | — | — | Mar 27, 2026 | - | |
| 13949435 | Lost package follow-up | Solved | Normal | Nia Reynolds | — |  Chaz Renner | Chat | gift-cardshipping | 6h | ●Responded | 4/5 | — | — | Mar 5, 2026 | - |
| 81676169 | Shipping cost question | Closed | Normal | Nia Reynolds | — |  Faith Hilll | loyalty | 10h | ●Responded | 5/5 | — | — | Mar 4, 2026 | Mar 9, 2026 | |
| 48760126 | Question about product ingredients | Open | Low | Nia Reynolds | — |  Mr. Eliza Gerhold IV | returnsbopisshipping | - | —Skipped | — | — | — | Feb 23, 2026 | - | |
| 46165443 | Insider tier issue | Solved | Normal | Nia Reynolds | — |  Katrina Johns | Chat | — | 4h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - |
| 87436284 | Foundation match help | Solved | Normal | Nia Reynolds | — | Chaz Renner | Chat | influencer | 6h | ⊘Not fired | — | — | — | Jan 31, 2026 | - |
| 33709457 | Klarna / Afterpay split issue | Closed | Urgent | Nia Reynolds | — |  Oscar O'Hara | Chat | wholesalesamples | 6h | ○Sent, no reply | — | — | — | Jan 31, 2026 | Feb 5, 2026 |
| 29143939 | Wholesale order question | Pending | Normal | Nia Reynolds | — |  Tommy Kuvalis | shipping | - | —Skipped | — | — | — | Jan 30, 2026 | - | |
| 96799656 | Wrong shade sent | Solved | Normal | Nia Reynolds | — | Oscar O'Hara | bopisgift-card | 12h | ○Sent, no reply | — | — | — | Jan 18, 2026 | - | |
| 31870898 | Store experience feedback | Closed | Low | Nia Reynolds | — |  Ignatius Cummerata | Chat | shade-matchloyalty | 2h | ●Responded | 5/5 | — | — | Dec 26, 2025 | Dec 28, 2025 |
| 72676366 | Birthday gift not received | Solved | High | Nia Reynolds | — | Lily Raynor | shade-matchwholesale | 4h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |
| 70886643 | Return after 30-day window | Pending | Normal | Nia Reynolds | — | Dr. Mandy McLaughlin | vipinfluencer | - | —Skipped | — | — | — | Dec 6, 2025 | - | |
| 92387276 | Store experience feedback | Closed | Normal | Nia Reynolds | — |  Darryl Jacobi | Social | gift-cardshade-matchdamaged | 3h | ⊘Not fired | — | — | — | Nov 26, 2025 | Dec 2, 2025 |
| 65845498 | Missing items in shipment | Solved | Normal | Nia Reynolds | — | Chaz Renner | Chat | — | 2d 21h | ○Sent, no reply | — | — | — | Nov 20, 2025 | - |
| 15435854 | BOPIS order cancelled at store | Pending | Normal | Nia Reynolds | — | Yazmin Jast | Chat | app | - | —Skipped | — | — | — | Nov 8, 2025 | - |
| 55513118 | Loyalty points not posting | Solved | Urgent | Nia Reynolds | — |  Mr. Cade Senger | refundgift-cardwholesale | 8d 9h | ●Responded | 1/11 | — | — | Nov 6, 2025 | - | |
| 15949507 | Birthday gift not received | Solved | Normal | Nia Reynolds | — | Oscar O'Hara | fragrancerefundgift-card | 12h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | |
| 46235122 | Discount code not working | Solved | Normal | Nia Reynolds | — | Jacklyn Dare | — | 16h | ●Responded | 5/5 | — | — | Oct 18, 2025 | - | |
| 58568549 | Influencer code not working | Pending | Normal | Nia Reynolds | — | Dr. Mandy McLaughlin | wholesalegift-cardvip | - | —Skipped | — | — | — | Oct 18, 2025 | - | |
| 63619345 | Return after 30-day window | Pending | Normal | Nia Reynolds | — | Ignatius Cummerata | Chat | — | - | —Skipped | — | — | — | Oct 9, 2025 | - |
| 07370529 | Shipping cost question | Solved | Normal | Nia Reynolds | — | Darryl Jacobi | Social | gift-cardwholesaledamaged | 8h | ⊘Not fired | — | — | — | Oct 2, 2025 | - |
| 58332729 | Lost package follow-up | Closed | Low | Nia Reynolds | — |  Kaela Friesen | — | 23h | ●Responded | 4/5 | — | — | Sep 19, 2025 | Sep 25, 2025 | |
| 66429458 | Influencer code not working | Solved | Normal | Nia Reynolds | — | Faith Hilll | Chat | — | 14h | ●Responded | 10/11 | — | — | Sep 15, 2025 | - |
| 39702092 | Insider tier issue | Closed | Urgent | Nia Reynolds | — | Ignatius Cummerata | Chat | — | 6h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 14, 2025 |
| 39693987 | Item authenticity concern | Solved | Normal | Nia Reynolds | — | Mr. Skyla Trantow | bopisloyaltyapp | 8d 1h | ○Sent, no reply | — | — | — | Aug 31, 2025 | - | |
| 46620853 | Birthday gift not received | Solved | Normal | Nia Reynolds | — | Lily Raynor | influencerloyalty | 2d 10h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - | |
| 97372761 | Price match request | Solved | Normal | Nia Reynolds | — | Ignatius Cummerata | shipping | 16h | ⊘Not fired | — | — | — | Aug 23, 2025 | - | |
| 28432465 | Question about product ingredients | Solved | Normal | Nia Reynolds | — |  Julie Hodkiewicz | Chat | gift-cardreturnsapp | 1h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - |
| 42891735 | Wholesale order question | Closed | Normal | Nia Reynolds | — | Mr. Skyla Trantow | Chat | damagedreturnswholesale | 6h | ○Sent, no reply | — | — | — | Jun 27, 2025 | Jun 29, 2025 |
| 64837576 | Address change after shipping | Solved | Normal | Nia Reynolds | — | Julie Hodkiewicz | Chat | — | 2h | ⊘Not fired | — | — | — | Jun 26, 2025 | - |
| 12737454 | Klarna / Afterpay split issue | Closed | Normal | Nia Reynolds | — | Tommy Kuvalis | gift-card | 16h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 4, 2025 | |
| 04021574 | Return after 30-day window | Closed | High | Nia Reynolds | — | Amely Pacocha | wholesale | 1d 6h | ○Sent, no reply | — | — | — | Jun 26, 2025 | Jul 1, 2025 | |
| 45872756 | BOPIS pickup not ready | Solved | Normal | Nia Reynolds | — | Julie Hodkiewicz | Chat | returnsbopis | 14h | ●Responded | 4/11 | — | — | Jun 17, 2025 | - |
| 56280986 | Wholesale order question | Solved | Normal | Nia Reynolds | — | Jacklyn Dare | samplesgift-card | 1d | ○Sent, no reply | — | — | — | Jun 1, 2025 | - | |
| 82660704 | Address change after shipping | Closed | Normal | Nia Reynolds | — | Mr. Skyla Trantow | returnsinfluencerapp | 6h | ○Sent, no reply | — | — | — | May 25, 2025 | May 29, 2025 |