Lessie Parker
lorenzo_cartwright@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 46947052Restock alert for backorder | Mar 16, 2026, 3:51 AM | ||
| 7/11 | I like it but I also shop other places. | 21592785Return after 30-day window | Mar 16, 2026, 3:33 AM | ||
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 67178094Birthday gift not received | Feb 11, 2026, 1:39 AM | ||
| 1/5 | Twelve days of back-and-forth and the issue is still not resolved. | 65405918Price match request | Jan 25, 2026, 12:56 PM | ||
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 64256558Address change after shipping | Nov 13, 2025, 12:37 PM | ||
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 11807786Loyalty points not posting | Sep 14, 2025, 9:19 PM | ||
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 99608274BOPIS order cancelled at store | Sep 8, 2025, 3:39 AM | ||
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 86372319Gift card balance question | Aug 20, 2025, 6:08 PM | ||
| 5/5 | Did everything from my phone in the elevator. So easy. | 24836326Wholesale order question | Aug 16, 2025, 7:10 PM | ||
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 63289685Wholesale order question | Aug 11, 2025, 12:07 AM | ||
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 79300438Order arrived damaged | Jul 21, 2025, 1:25 PM | ||
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 78367380Discount code not working | Jun 20, 2025, 8:31 AM |