Lowell Wehner
nadine_shanahan@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Had to call my credit card company because Bloom support gave up. | 30794585Klarna / Afterpay split issue | Lowell Wehner |  Eula McKenzie | May 2, 2026, 7:17 PM |
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 25434859Where is my order? | Lowell Wehner |  Dr. Mandy McLaughlin | Apr 17, 2026, 7:44 AM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 38767005Wrong shade sent | Lowell Wehner |  Garth Dooley | Mar 30, 2026, 3:54 AM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 99619561Return after 30-day window | Lowell Wehner |  Tommy Kuvalis | Mar 29, 2026, 8:16 AM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 49584057Cancel subscription / Auto-replenish | Lowell Wehner |  Mr. Cade Senger | Jan 18, 2026, 9:51 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 85619629Gift card balance question | Lowell Wehner |  Miss Amber Hintz Sr. | Jan 15, 2026, 3:26 PM |
| 7/11 | The Insider program is okay. Not as good as some competitors. | 43256675Missing items in shipment | Lowell Wehner |  Vilma Gusikowski | Oct 22, 2025, 1:52 PM |
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 60908750Restock alert for backorder | Lowell Wehner |  Yazmin Jast | Oct 4, 2025, 1:06 PM |
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 37010272Birthday gift not received | Lowell Wehner |  Katrina Johns | Sep 19, 2025, 9:44 PM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 58269325Missing items in shipment | Lowell Wehner |  Mr. Lonie Hudson | Jul 28, 2025, 9:24 PM |
| 1/11 | Quality of CS team has dropped. Used to be great. | 18588308Where is my order? | Lowell Wehner |  Mr. Skyla Trantow | Jun 17, 2025, 9:51 AM |