Georgianna Leannon
burnice71@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 66432627Missing samples in order | May 23, 2026, 10:21 PM | ||
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 04134232Influencer code not working | May 15, 2026, 9:11 PM | ||
| 5/5 | Got my Insider perks set up in under a minute. | 16594261Allergic reaction concern | Apr 15, 2026, 4:44 PM | ||
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 41361440Pro discount enrollment | Jan 31, 2026, 12:52 PM | ||
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 47394056Price match request | Jan 29, 2026, 2:24 PM | ||
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 33997744Question about product ingredients | Dec 19, 2025, 7:07 AM | ||
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 28283117Return after 30-day window | Dec 13, 2025, 3:12 PM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 91928206Item authenticity concern | Dec 6, 2025, 9:35 PM | ||
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 18677341Foundation match help | Sep 12, 2025, 10:33 AM | ||
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 75138091Klarna / Afterpay split issue | Aug 22, 2025, 6:11 AM | ||
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 38634497Foundation match help | Aug 21, 2025, 8:14 AM |