Santos Auer
skyla.medhurst-fahey99@yahoo.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Bring back the old loyalty point structure. | 18225845App crashes at checkout | Santos Auer |  Darryl Jacobi | May 12, 2026, 10:06 AM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 28503329BOPIS order cancelled at store | Santos Auer |  Chaz Renner | May 5, 2026, 7:26 AM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 77609058Loyalty points not posting | Santos Auer |  Leonard Waters-Howell | Jan 18, 2026, 10:23 AM |
| 5/5 | Better packaging — less plastic. | 47834668Discount code not working | Santos Auer |  Mr. Skyla Trantow | Jan 16, 2026, 9:57 PM |
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 92781769BOPIS pickup not ready | Santos Auer |  Mr. Lonie Hudson | Dec 16, 2025, 1:33 PM |
| 10/11 | Already referred three friends. They all love it too. | 17440659Discount code not working | Santos Auer | Mr. Lonie Hudson | Nov 15, 2025, 4:53 AM |
| 7/11 | I shop here for some categories, not others. | 16748718Missing samples in order | Santos Auer |  Garth Dooley | Sep 18, 2025, 10:10 PM |
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 53198988Price match request | Santos Auer | Leonard Waters-Howell | Aug 31, 2025, 9:11 PM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 65731871Missing items in shipment | Santos Auer | Leonard Waters-Howell | Jul 26, 2025, 3:44 AM |
| 1/5 | Insider status was downgraded incorrectly and no one will fix it. | 21476570Gift card balance question | Santos Auer |  Dr. Mandy McLaughlin | Jul 10, 2025, 6:54 AM |