Josue Huel
adrienne40@hotmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 14132775Insider tier issue | Josue Huel |  Lily Raynor | May 2, 2026, 8:18 AM |
| 7/11 | I'm a regular customer but I don't evangelize. | 52768495Pro discount enrollment | Josue Huel |  Tommy Kuvalis | Apr 11, 2026, 5:33 PM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 64828098Return after 30-day window | Josue Huel |  Julie Hodkiewicz | Mar 30, 2026, 9:25 PM |
| 5/5 | Refund landed in my account before I even closed the chat. Wild. | 42169809Gift card balance question | Josue Huel | Lily Raynor | Feb 21, 2026, 4:12 AM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 47479315Item authenticity concern | Josue Huel |  Steve O'Conner | Feb 2, 2026, 5:41 AM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 45264625Wrong shade sent | Josue Huel |  Yazmin Jast | Dec 28, 2025, 8:47 AM |
| 1/5 | I waited 45 minutes in chat queue just to be told they'd email me. | 48061201Price match request | Josue Huel | Tommy Kuvalis | Nov 28, 2025, 12:07 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 79567299Missing items in shipment | Josue Huel | Lily Raynor | Nov 13, 2025, 7:14 AM |
| 9/11 | The brand range alone makes it worth it. Service makes it lifelong. | 48407788Gift card balance question | Josue Huel |  Mr. Lonie Hudson | Nov 11, 2025, 11:52 AM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 80749555Loyalty points not posting | Josue Huel |  Darryl Jacobi | Oct 31, 2025, 6:16 AM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 89835654Insider tier issue | Josue Huel | Julie Hodkiewicz | Oct 16, 2025, 8:32 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 18995009Wrong shade sent | Josue Huel |  Mr. Skyla Trantow | Oct 4, 2025, 10:25 PM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 40369613BOPIS order cancelled at store | Josue Huel | Mr. Skyla Trantow | Jul 19, 2025, 11:48 AM |
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 09114736Restock alert for backorder | Josue Huel | Yazmin Jast | Jun 21, 2025, 6:24 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 31842407Wholesale order question | Josue Huel | Mr. Skyla Trantow | Jun 19, 2025, 5:27 PM |