Josue Huel
adrienne40@hotmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26100852 | App login problem | Open | Normal | Josue Huel | — |  Mr. Lonie Hudson | gift-cardapp | - | —Skipped | — | — | — | May 22, 2026 | - | |
| 30148222 | Allergic reaction concern | Closed | Normal | Josue Huel | — |  Miss Amber Hintz Sr. | — | 1d 17h | ○Sent, no reply | — | — | — | May 22, 2026 | May 31, 2026 | |
| 75761287 | Store experience feedback | Solved | Normal | Josue Huel | — |  Eula McKenzie | gift-card | 5h | ⊘Not fired | — | — | — | May 19, 2026 | - | |
| 14132775 | Insider tier issue | Solved | Normal | Josue Huel | — |  Lily Raynor | refund | 6h | ●Responded | 4/5 | — | — | May 1, 2026 | - | |
| 69307398 | Cancel order request | Solved | Normal | Josue Huel | — |  Yazmin Jast | Chat | vipbopisshipping | 1h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - |
| 00466029 | Discount code not working | Closed | Normal | Josue Huel | — |  Ignatius Cummerata | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | Apr 18, 2026 | Apr 24, 2026 |
| 71331449 | Gift card balance question | Open | Low | Josue Huel | — |  Julie Hodkiewicz | — | - | —Skipped | — | — | — | Apr 10, 2026 | - | |
| 52768495 | Pro discount enrollment | Solved | Normal | Josue Huel | — |  Tommy Kuvalis | influencergift-cardshipping | 2d 1h | ●Responded | 7/11 | — | — | Apr 9, 2026 | - | |
| 59958151 | Allergic reaction concern | Solved | Low | Josue Huel | — | Ignatius Cummerata | Chat | vipinfluencer | 14h | ○Sent, no reply | — | — | — | Apr 1, 2026 | - |
| 50072541 | Question about product ingredients | Pending | Normal | Josue Huel | — |  Amely Pacocha | gift-cardloyaltyshipping | - | —Skipped | — | — | — | Mar 29, 2026 | - | |
| 64828098 | Return after 30-day window | Solved | High | Josue Huel | — | Julie Hodkiewicz | shippingapp | 13h | ●Responded | 5/5 | — | — | Mar 29, 2026 | - | |
| 44083891 | Price match request | Solved | Normal | Josue Huel | — | Lily Raynor | Social | app | 2d 17h | ⊘Not fired | — | — | — | Mar 11, 2026 | - |
| 84844973 | Loyalty points not posting | Open | Normal | Josue Huel | — |  Mr. Skyla Trantow | damagedinfluencerwholesale | - | —Skipped | — | — | — | Mar 5, 2026 | - | |
| 79772817 | Refund not received | Closed | Urgent | Josue Huel | — |  Kaela Friesen | bopis | 9h | ○Sent, no reply | — | — | — | Feb 28, 2026 | Mar 1, 2026 | |
| 50608092 | Return after 30-day window | Closed | Normal | Josue Huel | — | Mr. Lonie Hudson | Chat | influencerfragrancedamaged | 1d 2h | ○Sent, no reply | — | — | — | Feb 19, 2026 | Feb 27, 2026 |
| 42169809 | Gift card balance question | Solved | Normal | Josue Huel | — | Lily Raynor | Chat | wholesaleshade-match | 23h | ●Responded | 5/5 | — | — | Feb 19, 2026 | - |
| 84615056 | Where is my order? | Solved | Normal | Josue Huel | — |  Dr. Mandy McLaughlin | loyaltyvip | 6h | ○Sent, no reply | — | — | — | Feb 18, 2026 | - | |
| 29106272 | Order arrived damaged | Pending | Normal | Josue Huel | — | Julie Hodkiewicz | damagedinfluencershade-match | - | —Skipped | — | — | — | Feb 16, 2026 | - | |
| 47479315 | Item authenticity concern | Closed | Normal | Josue Huel | — |  Steve O'Conner | Chat | app | 4h | ●Responded | 5/5 | — | — | Jan 31, 2026 | Feb 1, 2026 |
| 34878236 | Cancel subscription / Auto-replenish | Solved | Normal | Josue Huel | — |  Chaz Renner | returnsgift-card | 6h | ○Sent, no reply | — | — | — | Jan 4, 2026 | - | |
| 45264625 | Wrong shade sent | Solved | Normal | Josue Huel | — | Yazmin Jast | damagedbopis | 1d 14h | ●Responded | 9/11 | — | — | Dec 25, 2025 | - | |
| 91167314 | Item authenticity concern | Solved | Normal | Josue Huel | — | Lily Raynor | Social | loyaltyshipping | 6d 22h | ⊘Not fired | — | — | — | Dec 10, 2025 | - |
| 39066098 | Discount code not working | Solved | Normal | Josue Huel | — |  Vilma Gusikowski | fragrance | 21h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |
| 32308872 | Insider tier issue | Solved | Low | Josue Huel | — |  Katrina Johns | gift-cardappvip | 2h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |
| 48061201 | Price match request | Solved | Low | Josue Huel | — | Tommy Kuvalis | fragrance | 2d | ●Responded | 1/5 | — | — | Nov 25, 2025 | - | |
| 37828904 | Discount code not working | Solved | Normal | Josue Huel | — | Vilma Gusikowski | Chat | refundshipping | 4h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - |
| 79567299 | Missing items in shipment | Solved | Normal | Josue Huel | — | Lily Raynor | loyaltyshade-matchvip | 1h | ●Responded | 5/5 | — | — | Nov 12, 2025 | - | |
| 48407788 | Gift card balance question | Closed | Normal | Josue Huel | — | Mr. Lonie Hudson | — | 2d 22h | ●Responded | 9/11 | — | — | Nov 7, 2025 | Nov 12, 2025 | |
| 80749555 | Loyalty points not posting | Solved | Normal | Josue Huel | — |  Darryl Jacobi | Chat | wholesaledamagedshipping | 7h | ●Responded | 5/5 | — | — | Oct 29, 2025 | - |
| 53528391 | Discount code not working | Open | Normal | Josue Huel | — | Dr. Mandy McLaughlin | Chat | — | - | —Skipped | — | — | — | Oct 18, 2025 | - |
| 04682372 | Where is my order? | Closed | Normal | Josue Huel | — | Darryl Jacobi | appfragrance | 5h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 22, 2025 | |
| 89835654 | Insider tier issue | Solved | Normal | Josue Huel | — | Julie Hodkiewicz | Chat | refundgift-card | 19h | ●Responded | 5/5 | — | — | Oct 15, 2025 | - |
| 66308100 | Store experience feedback | Solved | Normal | Josue Huel | — |  Oscar O'Hara | influencervip | 10h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 02548800 | Foundation match help | Solved | Urgent | Josue Huel | — | Lily Raynor | Phone | shade-matchsamples | 3h | ⊘Not fired | — | — | — | Oct 9, 2025 | - |
| 69988515 | Pro discount enrollment | Solved | Normal | Josue Huel | — | Amely Pacocha | Chat | gift-cardwholesaleloyalty | 1d 22h | ⊘Not fired | — | — | — | Oct 6, 2025 | - |
| 18995009 | Wrong shade sent | Solved | Normal | Josue Huel | — | Mr. Skyla Trantow | — | 6h | ●Responded | 10/11 | — | — | Oct 3, 2025 | - | |
| 90420269 | Restock alert for backorder | Solved | Low | Josue Huel | — | Yazmin Jast | refundinfluencer | 9d 11h | ○Sent, no reply | — | — | — | Sep 8, 2025 | - | |
| 87257121 | Lost package follow-up | Solved | Urgent | Josue Huel | — |  Kip Schroeder IV | Chat | gift-cardreturns | 11h | ⊘Not fired | — | — | — | Sep 6, 2025 | - |
| 82100005 | Influencer code not working | Solved | Normal | Josue Huel | — | Chaz Renner | Chat | — | 14h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - |
| 90381288 | Item authenticity concern | Closed | Normal | Josue Huel | — | Amely Pacocha | Chat | app | 3h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 28, 2025 |
| 50839632 | Wrong shade sent | Solved | Normal | Josue Huel | — | Eula McKenzie | — | 3h | ○Sent, no reply | — | — | — | Jul 24, 2025 | - | |
| 40369613 | BOPIS order cancelled at store | Closed | Normal | Josue Huel | — | Mr. Skyla Trantow | Chat | appreturnsshipping | 4h | ●Responded | 4/5 | — | — | Jul 18, 2025 | Jul 23, 2025 |
| 09114736 | Restock alert for backorder | Solved | Normal | Josue Huel | — | Yazmin Jast | vipdamagedwholesale | 15h | ●Responded | 1/5 | — | — | Jun 19, 2025 | - | |
| 31842407 | Wholesale order question | Solved | Low | Josue Huel | — | Mr. Skyla Trantow | fragrancewholesale | 6h | ●Responded | 5/5 | — | — | Jun 18, 2025 | - | |
| 73786766 | Loyalty points not posting | Solved | Normal | Josue Huel | — | Vilma Gusikowski | Chat | fragrance | 5h | ○Sent, no reply | — | — | — | Jun 17, 2025 | - |
| 50176898 | App crashes at checkout | Closed | Normal | Josue Huel | — | Yazmin Jast | Chat | vip | 2h | ⊘Not fired | — | — | — | May 28, 2025 | Jun 4, 2025 |