Harvey Reichert
janis63@gmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Got my address updated mid-shipment in under a minute. | 29976944Refund not received | Harvey Reichert |  Jacklyn Dare | May 20, 2026, 8:07 PM |
| 1/5 | Agents kept transferring me, no one took ownership. | 63856391Insider tier issue | Harvey Reichert |  Mr. Lonie Hudson | May 12, 2026, 7:51 PM |
| 4/5 | Liked it overall. The first push notification came too soon after signup. | 98820937BOPIS pickup not ready | Harvey Reichert |  Vilma Gusikowski | Apr 25, 2026, 12:45 PM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 96910869App login problem | Harvey Reichert |  Eula McKenzie | Oct 22, 2025, 11:03 PM |
| 5/5 | The app guided me to the right products without being pushy. | 07752902Discount code not working | Harvey Reichert |  Dr. Mandy McLaughlin | Sep 14, 2025, 3:07 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 36548053Discount code not working | Harvey Reichert |  Julie Hodkiewicz | Sep 2, 2025, 8:19 AM |
| 5/5 | Bring back the old loyalty point structure. | 72698072Birthday gift not received | Harvey Reichert | Dr. Mandy McLaughlin | Aug 23, 2025, 5:06 AM |